Fuji Japanese Grill — Restaurant in Farragut

Me and my friend pulled up and it’s a small quaint building with a small parking lot. We went inside and the smell was amazing and it looked nice too but that’s the last thing that was good that was going to happen. We sat down and ordered our food. We both got the chicken and steak we got a salad to start with. A small cold bowl with purple onion with white crunchy lettuce. It had very little dressing on it in my opinion. And then once we finished the salad we got our food and it was extremely hot. We couldn’t eat for a few seconds because it was so hot when we finally got to take a bite it was slightly soggy with soy sauce. We all know that soy sauce has tons of salt so it was salty alright. The rice though was decent and kinda bland and tasting of lime. I drenched it in shrimp sauce to eat it. I went to the meat and vegetables and ate a bit more before discovering the first hair in my food. I was repulsed but I decided to not eat the bit that the hair was on and started eating around when I found the second hair. When I found the second hair my friend had already paid and they wouldn’t help refund it or anything. I left disgusted and will not go back...

There are so many restaurants in any large city and it's impossible to try them all. However, I'm sure glad I tried Fuji Japanese Grill or I would have continued to miss out on a really great place.

The menu is limited, which was an initial turn-off, but once I got past the fact there were only about nine entrees on the menu I realized that I could only eat one at a time, anyway. I had the Teriyaki Chicken, which came with perfectly cooked broccoli, a side order of sweet carrot slices, and fried rice, all very large portions. The fried rice is not what you'd expect...it's more like plain fried rice with a few peas in it, but it was very good, once you add a splash or two of Soy Sauce.

When I ate there the restaurant was filled, yet the service was good and the wait for my food was very short. I definitely recommend this restaurant to anyone in the Knoxville area. Even if you're traveling through, it's only about a mile off I-40 at the...

I ordered 4 things and when I got back to work all of them were wrong or messed up in some way, I was irritated but not angry and understood that mistakes happen so i called just to let them know that they did mess it up without asking to fix it or anything and the woman was REALLY rude. Telling me I was wrong, she knew what I said and calling me a liar saying I just wanted free food when I did not even ask for it to be fixed considering I was at work. The food was good, chicken was a little dry but the customer service blew me away is such a horrible way. I asked the woman to speak with a manager or someone who would speak calmly with me and without putting me on hold or mute walked to the manager and ranted for a good few minutes before I was even able to speak with the gentlemen and even when I was on the phone with him I could hear her in the background and found it absolutely rude. HORRIBLE customer service and I will never be...