Jack's Tap — Restaurant in Fayetteville

I went this Saturday night. I gave the bartender my debit card and asked her to take $20 off so we could play pool, pick songs on the jukebox and play darts. After getting my receipt, on the tip, I wrote $0 and gave the bartender a $5 cash tip. Sunday night when my debit transaction updated it stated $28. The sad thing is I had a really good time at this place and would have visited this establishment again and brought other patrons (as i was invited by others who frequent). I called this morning and the line just rang. Very disappointed. If you want to trust the bartender that is making your drinks and taking your money at a bar then this is not a place to visit. Will update on outcome of my $8 refund from Jack's Tap.... 3 months later on this update. A wonderful member of the staff (female), I should have remembered her name, advised me to come in and get my money back if my back refused to dispute the charge. The bank did refuse but I will count it as a loss because I am not driving from Cary to Fayetteville for $8. I do appreciate her diligence in trying to get my money back. The fact that she called me and was apologetic to a situation she was not part of shows great customer service. So thank you, lady whose name I can't remember. You are a gem and they are lucky...

Let me start off by saying that I love this bar. I have been coming here on and off for a few years due to different reasons, nothing to do with the bar of course because I love the staff and the bar itself. Buuuuut.....they really need a better system for how the staff serves people. I get it. It's a small bar. But if it's Friday or Saturday there is no reason why they should only have 2 people working the bar when it's so busy. And then it's like if you're not personal friends or "regulars" you have to wait 10-20 minutes before you even get a drink made for you. It's not the staff's fault but the owner or manager really needs to rethink how they are running this business because this bar could be so much better. And I know this review will get alot of hate but I hope they really consider...

Mark is my favorite bartender at Jacks Tap! He always makes people feel welcome and takes time out of his day to make food to bring to work for customers to enjoy, and he really made my Easter with items he bought himself, to give out to the whole bar!!! Service is always fast, and if you have to wait, its only because theres a high volume of customers, 2 bartenders, and one register to work off of. As a bartender I personally understand how hectic it can be and he does the absolute best he can to make sure you are served and having a great time! Mark always makes sure that you feel welcome in his spot, dont hesitate to miss out on one of Fayetteville's...