Locals Drive Thru — Restaurant in Fayetteville

First off, this isn’t your standard drive-thru coffee place – The coffee here is top notch craft coffee. I got the nitro cold brew, and it is perhaps the best I’ve ever had, and easily the best in Fayetteville. Their menu is complete with all the options you’d except from a nice local coffee shop, but is not too confusing.

Also, I was there for their “soft opening,” and they were slammed with business beyond belief. No doubt it was not easy for the staff. However, the staff was still very courteous and energetic, and even helped me figure out exactly what my order should be (since I was new to their menu). They also distributed free coffee to those who got in the drive-thru line too late to get something before it closed, showing that they’re willing to go out of their way to provide quality service and retain customers.

The location is ideal for a drive-thru coffee shop, it is well constructed and aesthetic, and it even has some picnic tables for outdoor seating.

10/10 –...

It’s about time that East Fayetteville got a good coffee shop. It’s a drive-thru but it’s HANDS DOWN some of the beat coffee you can get. A few things you can expect when you come through....

It’s 100% local - hence the name. Coffee is provided by Mountain Bird Coffee, a great local roaster near Eureka Springs. Syrups are crafted by Pink House Alchemy - local to Fayetteville. Unbelievably good syrup. The chocolate sauce for chocolate based drinks is by Kyya. Yet, another locally sourced ingredient.

The ownership is committed to leading and serving with integrity. My son is a barista and the men who lead this business are men that I want my son to learn from in a job.

I can promise whoever on these reviews hammered the customer service, it’s going to be just fine. The ownership has top notch management in the store and customer service will be priority.

So, there’s my review. You won’t be disappointed.

Well...

Decided to stop by for Grand Opening! We were really excited to try a new coffee shop in town and support locally. The girl taking our order wasn’t necessarily rude, but she didn’t really ask how we were doing or anything like that. Got confused about an order and just left and came back. Got to the window and they didn’t greet us or say hello or anything. Waited and waited and they gave us one drink and said “here you go!” and walked away. We had to remind them we had another order, and all three ladies came up and said “what did you order”. They tried handing us different drinks that we didn’t even order. I think in time, the slow timing and being confused will go away, but that customer service is what they really need to work on... idk if enough training can help with that. Regardless , I hope Locals stays in business! The coffee ain’t half too bad. Hope they can...