Pho My Chau 2 Restaurant — Restaurant in Federal Way

I'm surprised that I haven't reviewed this location despite coming by here when it had opened. However, this is an issue as with each visit it got progressively worse. I returned here recently as my grandmother likes this spot but after today's visit, she seems to join me and my sediments about not wanting to return.

Let me first start by saying this spot was originally a great pho and Vietnamese restaurant. They offered great eats with probably the lowest price in Federal Way for a few years. The portion sizes were good with plenty of meats or vegetables. The spring rolls here were big and served with a great peanut sauce that was topped with crushed peanuts.

Now here is what happened that made me stop coming here. First, I have had several issues with orders here. The first was I ordered Bun Bo Hue and pork knuckle was listed as an ingredient but I did not see anything that looked like a pork knuckle. Mind you, I have never ordered a Bun Bo Hue ever but the fact that I can recognize a missing ingredient is concerning. They did bring me a side of it with a broth but had I not noticed it then that would have been unfortunate. Next, in three visits I have found a sticker, a piece of steel scrubbing pad, and a bug in my pho. Not only did it completely ruin my appetite but they didn't really offer much of an apology or seemed genuinely surprised. They would offer to remake it but I have lost all motivation of eating and they didn't offer any compensation. So I was done with this location years ago.

In this most recent visit, we ordered spring rolls, egg rolls, #5 pho, #1 large pho, and large Bun Bo Hue. We received our spring rolls and egg rolls after a few minutes but I noticed that the peanut sauce was not as brown and lacked the crushed peanuts. Then I noticed the Bun Bo Hue was not as generous as before, it didn't have tendon like when I first had it. It seems like they have only raised their prices with no intention of keep consistency or quality. The broths were also packed with MSG as my grandma was even saying how she was so tired and took a nap which she never does. She also mentioned that the brisket was all fatty pieces and didn't enjoy any of her brisket which her pho was a steak and brisket combo. Additionally, we asked several times for napkins: when we received our appetizers and when we received our phos. They didn't even check in on us so there is absolutely no service. Finally, there were a few tables that had finished their meals and the dirty plates were left there even up until we left and it wasn't even busy on a Saturday early evening. I'm glad I stopped coming here and will continue to support other local pho and Vietnamese restaurants that have better quality, consistency, service and...

This place had a high rating and great reviews so I thought I’d try it out. After coming here I think a lot of the reviews are fake. Either that or maybe the other location is good and they accidentally left the review here instead of Seattle. The food was just okay. The service was just okay. Disappointed that their website is inaccurate with the description and prices. The pork chop plate did not come with a side of beef broth (I was looking forward to trying it) and all the prices were more expensive in person than on their website. The prices are average compared to most pho places I’ve been to outside the city of Seattle and you also get what you pay for, average food. I did like that the chicken pho came with bok choy but the jalapeños were thin and dry. The pork chop plate had a small portion of meat compared to all the Vietnamese restaurants I’ve been to. It was also boneless and cut up which made it worse. The Vietnamese egg rolls had so many layers of wrap that they were too thick to get cooked all the way through. Only the outer layer was crunchy and all the other layers were uncooked and mushy. Definitely not worth the money to go here even though it was only $35...

Great spot and even though it's a little out of the way for me, I definitely plan to come back here.

Food took some time to come out but they seem to be really popular with take out/delivery orders so just keep that in mind.

A lot of places just give out a semi-hard banh mi. The one here was super fresh the texture was just right. I came in with low expectations but they delivered. The pho we ordered was also really good quality and the meat tasted right and not overcooked like with other places. I was also pleased with the broth.

We asked for a few accommodations such as extra ingredients and even bowls, plates, etc and they had no issue with that whatsoever.

Inside is pretty clean and the food quality was really great. The owners are really nice and I don't think most of the reviews for here are fake as someone claimed earlier. Most reviewers aren't going to type out something long and descriptive as this but that doesn't mean the number of stars is fake.

This is a good place and you can pay the same amount for...