Jack in the Box — Restaurant in Ferris

I went through the drive-through with a co-worker after work, which was about 11 p.m. The Drive-thru cashier was extremely room and more worried about how she looked than her customer's orders. She yelled at me in the drive-through saying "I can't hear you, either speak up or drive around." I drove around and repeated our orders. I wanted the ice cream mocha coffee. She rolled her eyes at me and said, "We don't have that." I asked for an iced mocha then. she asked me, "Is that hot or cold" I got an iced caramel drink. I paid for the drink and asked her to cancel the rest. She said, "WHAT! AFTER ALL THAT I JUST WENT THROUGH, YOU WANNA CANCEL YOUR ORDER? OH, HELL NO!" I was so surprised. I said yes and drove off.

I couldn't give this location a 0 or I would have. This is the Ferris location, but to be honest and fair, the Glenn Heights (Dallas County) location off Hwy 35 and Bear Creek gives the same attitude - late at night anyway.

Two nights later my co-worker went back and got a burger. She ended up with...

Tried to stop for lunch during travel and a handwritten note was on the window that the lobby was closed. Tried to go through the drive through and Carlos said he couldn’t hear me very well and to back my vehicle from the orders back to the preview menu at which I did assuming that their speaker system was not working at the menu I tried to place my more order at. I then realized there was no speaker for the employee to take my order from and went back to the order menu and asked why I was asked to drive back to the first menu and Carlos said it was because I was wasting his time and then asked me to go back to the first menu. We decided not eat here and have made a note going forward that this will not be a location we will eat at again. Completely unnecessary considering I was the only person in line (gotta wonder why)

Store 4781 Employee said his name was Carlos but I would not put lying past him considering his behavior. We attempted to eat there at...

You know it's just something about Jack in the box and it's all of them it's just not one in particular. But at some of them it is worse than the rest and in Ferris Texas I'm the only time you get fresh food is when the dry side and the inside are packed with people and then they have to like really cook and they run out of food. Instead of having someone like cooking whatever they're running low on I have no idea what they're doing but you actually something off the menu and their reply is we don't have anymore and you ask for something else. we don't have anymore so it does that mean that you're cooking some or did you guys just actually ran out of it. I think that they have so much stuff on their menu regardless of how many people you have working there is going to always be that way because the menu is actually overcrowded, and with that being said you guys have a...