This is a quite new McDonalds--I'm not sure how long its been there. It's like a mini-McD's. You walk in and it's very stark. There are 3 ordering kiosks and a large change machine. I don't care to order on the screens because it seems to take much longer than going to the counter. However, there was no menu posted anywhere. At the counter, there was ONE printed menu, but I don't believe it was a complete listing of items, and it was missing many prices. I feel this was totally intentional, and that was extremely off-putting. That probably also cuts down on impulse purchases. The employees were pleasant, and I did get my meal in a timely manner, and it was correct, so I didn't find any fault there at all. I probably won't return as there are a number of other fast food choices in the area that are just as convenient & offer better,...
Read morethis place cannot get it together. This is the 2nd time i have went there and my urder is wrong again! there is no phone number to call. I thought this being a new one and Ferris definitely needed one but i would rather go out of my way to get breakfast. I thought since they 1st opened there might be glitches so i gave it another try and again food was all wrong. I don't even eat mcgriddles . all i asked for was a bacon egg and cheese meal and they gave me a mcgriddle so when i got bak i discovered it was incorrect again. Not counting they are so slow. Why is there not a # to call??????? People do not have time to go all the way back to exchange the food for the correct thing they ordered. I have to get...
Read moreEvery-time I visit this establishment and my experience is quite disappointing. The staff consistently gets my order wrong but then ask for the food back. If the orders were accurate from the beginning, this wouldn't be an issue.
Given that this place has just opened, it's concerning to see such a lack of attention to detail. The overall cleanliness and organization left much to be desired. I urge management to improve customer service, ensure food quality, and address cross-contamination issues. There is significant room for...
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