Bento Café — Restaurant in Fishers

It's marketed as a Japanese fusion restaurant owned by a Chinese family that clearly only knows how to cook Chinese take-out style dishes, but fails in every category.

Atmosphere - cheaply furnished restaurant that appears nice until you have a seat and start to notice how everything is kinda falling a part around you. Chipped plates, cheap tables/seats, etc. It's like the furnished the place from Ikea, but wanna look like they are more upscale.

Food - Traditional chinese style take-out items are decent (3/5), but the Miso soup is made from a powder mix (2/5), Sushi is soggy (1/5), Hibachi is not really hibachi (1/5), and prices are way to high ($60 for two adults & a toddler) considering the food presentation & quality.

Service - the waitress was a complete joke. We spend about 1.5 hours there. Completely forgot to ask my wife if she wanted anything to drink. She took my drink order and then just walked off. Entrees came out in a timely manner, but our sushi roll didn't get to the table until we were most of the way done with our entrees. We asked for a fork for our toddler several times, and she never brought one. Even though they have several desserts, nothing was offered and the check was brought to us while we were still eating.

This type of Asian restaurant seems to be commonplace in Fishers. A Chinese family opens up shop, tries to pass off as a Japanese Hibachi restaurant, overcharges customer, and fails to deliver a reasonable dining experience. I'd get it if we just got a bad waiter or the food was just weird that day, but the combination of it all being bad is no coincidence. I'll definitely pass going here...

Black people beware!:

I love the food here and was super excited to come in and get carryout. Im a server myself, well-dressed and articulate… i have two degrees. The way we were served by their cashier/server woman would equate to the way one would be treated if they rolled up with wild, ghetto music blaring and blunt smoke billowing. :(

Everything was answered with an abrupt yes or no. When I asked for #17, she acted like i said something offensive. Most places with numbered entrees, you order by number. So i read the entire line and she ordered that entree.

I asked for a simple veg fried rice for a kid, and she was a jerk to say the least. “I, no, i dunno what you mean for a kid, what do you want?” I reiterated and again she was incredibly dismissive, so I gave up on the kids meal.

I ordered something else with some crab rangoon. When the tip line came, i tipped $5 on $38, which I know is more than acceptable for carryout counter service. She took it, gestured toward a corner spot, and said “15 minutes.” The food came much faster, and at this point I got my first moment of grace via a simple “thank you.”

Sheesh. This place serves my favorite crab rangoon in my life thus far and I, sadly, will never go back. As a server I know that black people are more likely to be difficult or tip poorly than the average Fishers resident. I absolutely felt offended and I hope she could tell. I was so close to unraveling and saying, “is there a reason youre being a d*ck?!”

So yeah… if youre outside their standard clientele, dont expect them to be happy to see...

#AccordingToArmon

This place was pretty average.

To sum things up, my wife & I came for Valentine’s Day and the wait time to be seated was pretty quick; which was great!

We ended up ordering the following Sushi Options along with their accompanied prices

Ricky Roll - $7.00 Philadelphia Roll - $7.00 Dynamite Roll - $6.95 Spider Roll - $10.50 Rock N Roll - $7.25

Overall, the sushi was pretty good; about a 8 out of 10!

The Miso Soup unfortunately was kind’ve bland, and needed some salt. I would not purchase this soup again. We also ordered Shrimp Tempura and it came with of course, Shrimp, Sweet Potato, Zucchini, and Asparagus ; I would not order this again either.

Overall, the food was average and the customer service was okay as well. Our waitress was friendly but not the most attentive.

I would give them a 3.5...