Applebee's Grill + Bar — Restaurant in Flint Charter Township

Asked for the Manager… and Met a Legend Named Savannah?

Okay, listen. I didn’t ask to speak to the manager because something was wrong — I asked because everything was so right it felt suspicious. The food was perfect, the service was flawless, and my water glass never even got below half full. I thought, “This level of excellence must have a mastermind behind it.”

Then out walks Savannah — the manager. And let me tell you… she didn’t walk, she glided. Pure confidence. The kind of energy that makes you want to apply for a job just to be near that leadership.

I started my speech like, “Hi, I just wanted to compliment your staff,” but somehow ended with, “Are you accepting applications for new best friends?”

Savannah deserves her own Yelp category: Manager So Good You Question Your Own Career Choices. 11/10. Would ask for the manager again — not to complain, but to applaud greatness in human form.

But let me get on to the nitty gritty: the food. The PICK THREE IS BACK BABY!!!!! We had Kenya, she was amazing! She brought us the trio or what I like to call the deathly hallows!

I ordered chicken wonton tacos thinking they’d just be a cute little appetizer. I was wrong. They were a life event.

The first bite hit me like a rom-com montage — sweet, tangy slaw, juicy chicken, that satisfying crunch of the wonton shell. I blacked out for a second and woke up spiritually refreshed, holding half a taco and all my emotions.

The texture ratio? Impeccable. The sauce? A mysterious elixir clearly brewed by culinary wizards. Honestly, if these tacos proposed marriage, I’d say yes without hesitation and move to a food truck somewhere to start our life together.

They’re crispy, zesty, and possibly illegal in seven states for being that addictive. I went in hungry and came out reborn — like a phoenix.

I bit into one of these mozzarella sticks and instantly understood the meaning of life. The cheese didn’t just stretch — it performed. A full Broadway-level cheese pull that deserved its own standing ovation.

Crispy on the outside, molten mozzarella magic on the inside — it’s like biting into a golden treasure chest that only contains happiness (and maybe a lawsuit if you don’t wait 10 seconds before eating).

Every dunk into marinara sauce feels like a baptism in flavor. By the third one, I was fully speaking in tongues — specifically, the language of cheese.

Let me tell you something — these soft pretzel sticks didn’t just enter my mouth, they entered my heart. Warm, buttery, and perfectly salted, they’re like getting hugged by a loaf of bread that believes in you.

I tore one open and I swear I heard angels tune up in the distance. The outside has that gentle chew — like it’s testing your commitment — and then the inside? Pure doughy euphoria. It’s basically what clouds taste like if clouds went to culinary school.

Dipped in cheese sauce, I transcended space and time. Dipped in mustard, I briefly saw all my past mistakes and forgave myself.

These pretzel sticks didn’t just satisfy my hunger; they healed emotional wounds I didn’t know I had. 11/10. Would risk third-degree burns eating them straight out of the oven again. So I will be back. Give these ppl a raise!!!! Applebees, or a church for your taste...

Our food took forever to get to us, I had already finished my drink before it came. We also had to ask another waitress for a straw for my fiance’s mountain dew from when we originally sat down. My appetizer never came. My entree was served to me, I asked what happened with the wings. Raven was inputting another table in the terminal (we were right next to the terminal). I asked her for silverware, another drink (mine was empty), and for my boneless wings I never received. She half looked at me as I imagine she was trying to listen to me as she was still trying to complete what she was doing and noded. She walked towards the kitchen. At this point we already had out entrees in front of us with no utensils to eat it with and was left wondering if she was going to get them. After a couple minutes, I realized the utensils were at the terminal she was inputting the order at. I got up and helped myself to 3 sets of silverware and napkins for our table. I had to ask for another drink. To me, a servers job is mainly to keep my drink full, ensure we get our food in a timely manner or apologize for the long wait, and make sure there are no problems and the food is to our liking after the food arrives. My fiance also had to ask for a refill. This did not come until she asked a 2nd time after receiving the check and had to get it to go. By the time we were waiting for the check, I had still not received my boneless wings. I asked her to cancel them as I had already finished my entree and was ready to leave. I brought to her attention these boneless wings were supposed to be an appetizer. She said the .25 wings come with the entrees and not as an appetizer but she apologizes we hadnt received them at all. I advised her I noticed her manager deliver the same order of boneless wings to a group 2 tables down and they were confused why they got them. The manager still left them there and I imagine gave them to them free since they didnt order them.

Throughout this whole process, the manager Ken had never stopped at our table to ask how our service was but I did notice him touching base with others. I only know his name because I heard one of the servers call out to him.

I am a big Applebees fan and tonight was the worst experience I have ever had in any of your restaurants. I have easily dined with your company over 100 times in the last 10 years. Your restaurant was my go to as a traveling representative. Extremely...

Time and time again I've given this Applebee's the benefit of the doubt. Perhaps, you guys hired in new, inexperienced, employees which is totally understandable. All establishments do this and the service might not be the best during that time. I must say, I have visited this particular location numerous times with friends and it has never been to my liking. Let's start with the food. Every time I've went, it was either under prepared, cold or a mixture of both. If you order one of the special drinks i.e. cherry limeade, strawberry lemonade, etc, the refill will never be the same. And yes, I'm aware that if you order the strawberry lemonade with "real" strawberries, you only get two free refills apposed to the strawberry lemonade without those alleged "real" strawberries. I, for one, never received the properly prepared second refill. Don't even think about going on a Friday night. You'll never get your food before the last shift begins to roll silverware. The wait is dreadful! Before I go on any further, I must stress that I'm aware that Applebee's as a restaurant Corp isn't your elaborate fine restaurant but, customer service SHOULD be 5 star wherever you go. Afterall, I am paying you to prepare my food.....correctly. I must add the restrooms are and always have been absolutely disgusting. Urine puddles everywhere in the men's. My girlfriend wouldn't even use the bathroom the last time we were there. I am currently an Eastern Michigan student in Ypsilanti and the Applebee's here isn't the best but, it's a lot better than this one. It took me years before I wrote this review because I am a very sympathetic and understanding person but, at this point I feel that the Miller rd Applebee's has taken advantage of me. I do not recommend ANYONE to eat here.....Anyone. Please consider this review.

Yours...