Dutch Bros Coffee — Restaurant in Florence

Dutch Bros in Florence, Oregon

After moving to Florence a few years ago, I was in search of a competent, reliable coffee shop to feed my caffeine addiction. I tried several local promising locations but was disappointed in the lack of consistent quality in both the product and personnel. Subsequently, I ventured into our local Dutch Bros affiliate and, not only was the coffee expertly prepared, but the staff was courteous, engaging and very professional. I’ve now been a regular customer for over a year and have never been disappointed in staff performance or product quality. Holly Smith, the Manager, has inspired a sense of pride and camaraderie in her employees that is infectious with customers. Numerous employees with varied shifts and a challenging menu that constantly changes are handled expertly with calm and grace. Her positive attitude and strong commitment are mirrored by her staff and a pleasure to experience. She instills a sense of pride and accomplishment with her crew, and it is a pleasure to interact with these genuine, caring people. With her talent, attitude, work ethic, and proven ability to work amicably with both personnel and the public, my only worry is that she’ll be promoted or squired away by some corporate headhunter. Until that time, I’ll continue to enjoy this jewel of a coffee spot and the great team of baristas. Great job, Holly, you have my gratitude, and my continued...

I absolutely love my Florence Oregon Dutch Bros unfortunately I just can't go there all the time they've up their prices again and my favorite drink which is a caramel freeze with a whipped parfait in the middle and caramel drizzle on top with it expresso shot it's damn near $9 God you know you have to have at least in $80,000 a year job to afford those damn things if you drink him frequently you can't do it if you're on a fixed income Jesus poor people we're not allowed to have Dutch Bros and I like their you know their point system thing and if you get so many points you get a free drink but I don't think they give you enough points when you're spending $9 on a drink I mean they're not I'm kind of bummed and I haven't gone in a while it has nothing to do with the Personnel they're all very nice there I think every Dutch Bros I've been through I haven't ever been to one that wasn't nice all the kids are really friendly and congenial and it's refreshing I think it must be a requirement there to be nice to people which is cool but again I haven't been since payday because I can't afford it anymore not what the price increase of gas and everything else I can't do it so wish I could you know if they'd send me a coupon now and then or something that...

I drove up to a car at the window and I was the only other car on my side. I wasn’t sure what was taking so long until I got up to the window and ordered my drink. There was only 1 barista making the drinks for 2 lines of customers. The guy that took my order didn’t help her and the girl that came and talked to me didn’t help her either, with the exception of putting the green tea back into the refrigerator. They were both friendly however. The outside of the shop was clean. They had a sign that advertised their donuts and chipotle nuts and two drinks. I’d never seen this at any other Dutch Bros, so I thought I’d give the donut holes a try. To me, they were nothing special. I think they we’re supposed to be glazed, original donut holes, but they were soggy. If you like a long wait because there’s only one barista(whom I felt really bad for) making drinks,...