Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Florence

Tried to order online, website kept crashing. placed many calls to order starting around 2pm, at first there was multiple rings, but then it was obvious they were ignoring/denying the calls because it would only time 3 or 4 times before disconnecting the line. I finally drove to the store around 3:30, and was told that they were not taking any new orders for at least 15-30 minutes. Then the employee decided to refer my boyfriend and I to their job applications for faster service, and though it was said in a play like manner, I was obviously in my work uniform and wasn't there seeking employment. I understand being short staffed and the lack of willing people to work. I also respect the few who do work each day during these hard times, but I just had a very poor experiences recently with this Papa Murphy's due to the obviously overworked staff and do not recommend relying on this store at this time for a last minute...

I ordered the 6.99- 2 topping medium pizza. It is advertised on the "Specials" part of the menu. While the large 2 topping specifies "On Line Only", the medium is not. When my Dad picked up the medium 2 topping pizza he was charged 17+ dollars because we didn't order it on line. My Dad being 83 years old accepted that and paid. When he got home and I saw the receipt I was shocked. I then called the store and was told by VERY non- sympathetic worker that it was 17+ dollars for a walk in but 6.99if ordered on line. Somebody help me make sense of this!! I will be returning the...

Failed to correct my order that they messed up on. I just wanted to get what I ordered and paid for. They had to talk to manager that didn’t get back to them so they did nothing they didn’t even call me back I had to call them back and they said I could come and get the topping they forgot after we had finished dinner of the other pizza. Saying “sorry” isn’t enough. $46 worth of pizza that we got half is bad business. We are local and repeat customer for years. “Bad...