The Dispensary — Restaurant in Florence

We have been to The Dispensary over a dozen times. Enjoy the fact of being outside and nice place to meet friends. Yesterday, Easter Sunday was highly disappointing. We were the third couple to be there. We ordered mimosas to begin. Before ordering our food we asked our server (the only server/bartender) if he could change the music playlist. It was horrible with terrible language. There was a family with three young children beside us. The server told us “It is a bar”. We understood that but other bars we visit do not have vulgar music at noon on Sunday. Especially it being Easter Sunday and by now there were other young families with children here. We know he could have changed the playlist but he was making his stand. Our meals took over an hour and we were served after the family of five that came in after us. We felt that was intentional. The server apologized it was taking long and offered a cocktail on the house which he never brought. Again intentional. Another server brought our food to us. We never got water refilled. I ordered chicken wings - see picture for reference. Certainly not worth what was charged. My husband ordered a burger and fries that arrived cold. Very disappointing to try to visit a local restaurant and pay what we paid ($80.00) for the attitude that we received. We will not be coming back and will share our experience with others. As we left I used the restroom. This was the last straw. Three empty rolls of toilet tissue. This place will close if management doesn’t address...

Sadly, didn't live up to the hype. The website hypes it up to be an amazing place. Some of the reviewers had a good experience. Unfortunately, we just didn't. We were excited about the cocktail menu. The mule and the old fashioned were decent; the gin cocktail was unbalanced and not good. The gyro was ok; the burger was not ok. It was not cooked to order, on the small side, and didn't come with lettuce & tomato. Which, fine, and I asked for L&T (and waited and waited) which made it slightly better, but not great. Burgers aren't hard and a good one in Flo isn't difficult to find. This was a disappointment. The truffle fries that everyone raves about are frozen shoestring fries from the air fryer with too much salt and a sprinkle of grated parmesan cheese. Not impressive. Lastly, while the rooftop is nice and there is cozy seating ... an entire building blocks the view of the horizon. You cannot actually see the sun set from there. I came, I saw, I wasn't impressed. Hopefully you have a better...

5/24/19Took my mom and fiancé out for a nice night at the town hall everything was great there. Then we visited the dispensary. We went up the stairs and there was a guy who was sitting on a chair checking for ids. He literally just flipped his hand up like to show an I’d. He looked at our ids said nothing and gave them back. We went inside great place but was a bit packed and mom was with us so we headed out. We said hey thank you etc and the guy literally said nothing.. I would suggest talking to him about manners and being kinder especially when family is around. I don’t care if you don’t say anything to me but don’t do that to my mom or fiancé. The guy had on glasses and a backwards hat and doesn’t say a word. I said my peace but I’d tell the guy to be more friendly to customers and have some manners.Beautiful place by the way we are visiting from...