Baskin-Robbins — Restaurant in Florida

I stopped in last night for a late night treat and I must say in the midst of cleaning, the three employees greeted me with a smile stopped to help us immediately and we're incredibly friendly, professional, and helpful! They helped each other take care of our order quickly, and it was a rather smooth transaction! The restrooms were clean and the lobby was very clean and comfortable to sit and enjoy our ice cream! I want to give a big shout out to Jazmine, Bri, and Ella! They were awesome, and the reason that I will be back and think that the reviews for this place...

I ordered a 3 scoop hot fudge sundae with extra hot fudge. When I got home and opened the container, there was maybe 1 teaspoonful of hot fudge. I called and asked for a manager, to which I was told there wasn't one. I explained the situation to the girl who answered the phone. I was told to come back up, and she would give me 2 extra pumps of hot fudge..... by then, my ice cream would be melted. I know she is young, but the proper response would have been to offer to fix a new sundae. The girls are inexperienced and rude. I will...

Service with a sneer, I was treated like nuisance; 3hrs til closing time, so I wasn't an obnoxious last-minute customer. Took 4mins by watch to get waited on inside store--I almost walked out. Associates seemed to be available, having casual conversations on their Bluetooth earpieces. Overpriced ice cream, topped w/Florida AND Hernando County sales TAXES!? No, thanks--drive across the street to Wawa for cheaper frozen treats w/o extra taxes and plenty of smiles! I'm not surprised to see all these...