Fish Bowl Kitchen — Restaurant in Florida

Review highlights:

Someone on the phone with Me confirmed that I got excited after I was told that the birthday cake would come in a bigger size and they tried to gaslight me and say they did not say that. Even if they didn't, they knew I was skeptical about ordering it until I saw that bigger size & got excited & said that's a lot better.

Over 70% of the tapioca balls were hard. Some hard as a rock

Switching out the tapioca what is showing at $.79 on their giant screen, when they tried to charge me $.99 the manager will not honor it. Also claim they have mochi on the window but no longer actually carry it

The manager would not give me a refund after I was misled, resulting in a first time customer never returning to a place close to my home.

Let me start this off by saying I have not left a bad review the anywhere in years. I had problems both with deceptive advertisement perceived on my end and the quality of the balls in the reeses boba.

I was up sold and feel wronged by this business. from my perspective and the person I was on the phone with perspective who also heard me say OK so the birthday cake is the bigger size.

They come out with a small size and at six dollars for your standard golf course size see-through plastic cup is a rip off. They both made up some story because I thought maybe I miss heard them until I talk to the person I was on the phone with while I was ordering. Even if there was somehow a miscommunication, they obviously knew I changed my mind about ordering based on how excited I was and I said OK that's a much better deal and then I ordered what are supposedly the small sizes. There's no way that they did not know I had the wrong impression from my view.

I politely asked to see the manager and he came out and he said that they cannot do any refunds because they will lose money. He did not care that I believed that I was misled by his staff. I told him he's going to lose a lot more money because now I am not coming back.

I I got really excited when I saw that you can build your own bowls and everything but I just feel like I was treated as expendable by the manager and then gaslighted by his employees and the taller one gave me a slight attitude when I was talking extremely respectfully.

Also, 70% the tapioca balls in both drinks are really hard in Reeses to where it would be hard to slice a knife through them, leading me to believe something is...

Food: all of the ingredients are freshly stored. They have their specialty poke bowls or you can create your own. Their serving size is very generous. The best combination for me was with brown rice and tuna, I tried the noodles and the quinoa and the rice was by far the better combination in my opinion. Their sauces are also very tasty, especially the spicy mayo.

Drinks: I love their boba teas, you can taste the freshness of the boba. The sizing is also reasonable.

Service: the staff is really friendly and patient, they don’t try rushing when picking your toppings. They are also very respectful and helpful at every stage of poke bowl building process.

Environment: it is very welcoming and clean, they have some neat decor and their menu is very unique. It is a little chilly inside but that is reasonable due to the type of food.

Overall I would recommend this place to anyone who likes freshly...

WOW! I have ordered their poke bowl and their Hawaiian meatball bowl previously through Uber eats, and both were very yummy and a great value... but HOLY PIG... their pork belly bowl I ordered today was friggin amazing!!! I didn’t see it on the Uber eats menu the other day when I ordered so when I went in today I had to try it, and let me tell you it did not disappoint! I actually think between their dole-mosa and pork belly bowl, that this may be my new favorite restaurant! I LOVE that they allowed me to add cilantro, cucumber, onions, and scallions to it as well. I seriously can’t rave about it enough and I’m actually excited I have leftovers to eat tomorrow! The blonde gal behind the counter was awesome too! Great food, great value, and great service. I couldn’t be...