China House — Restaurant in Florida

I normally don't write reviews, but I have been a loyal customer of this restaurant for some time now, and I feel compelled to express my disappointment with my latest experiences. I have seen a major change in service (possibly new owners?). I normally order for delivery, and I have two separate occasions that I will talk about here. On my first order, the first thing I noticed was the website had changed, and they no longer accepted credit cards. This seemed odd to me, but nonetheless, I wasn't going to let that stop me from ordering the delivery. I ordered my food and it took over an hour to arrive. I live about 3 minutes away. I thought maybe they had been busy ... I realize stuff like that happens. On my second order which was about 3 weeks later, again, no credit cards accepted. I ordered my food and waited. This time, after an hour I called because I had a friend visiting and we were waiting to start a movie until after we ate dinner. This is where it gets interesting! They answer the phone, and while I am trying to talk, they don't let me finish my sentence and try to express that the food is on it's way. I could not really understand the actual words, as the accent was very heavy, but when I asked if the food was on it's way, they said "yes". I waited another 20 minutes and called again. Again, I was cut off while asking if the food was on the way. Not sure what was said, but it sounded like it was. Another 20 minutes goes by and finally, it arrives. Over 1 and a half hours delivery time total! I was expecting to perhaps get a complimentary meal, half off the price, or at least a couple of egg rolls thrown in the deal. Instead, they gave me soggy steamed dumplings and a regular Pepsi when I ordered Diet Pepsi (which I realized only after my blood sugar levels went sky high because I'm a diabetic). To top it off, they also forgot the fortune cookies. If I am not mistaken, this is the traditional Chinese way of saying "thank you". So, this was an insult within itself. Sadly, I will not be ordering from this China House again. Fool me once, shame on you. Fool me twice,...

If I could give them a 0000000 I would. I literally just ate here am hoping I don't throw up. It's started to come up already. Where do I start???? So I just bought a boneless spare rib combo with an egg drop soup. First off the spade ribs are made in the microwave then tossed in the wok with the sauce. I had to add 4 packets of duck sauce to the rice and it didn't help with the flavor, rice looked and tasted off, the sauce of the ribs tasted bad too. Not even going to attempt to try the soup. The price for the amount of food is insane too, barely had enough rice and the meat was full of fat too. Not I only some people may like the food here but I wouldn't even give this to my pets. I've worked at a Chinese restaurant (they have no microwave) and everything was fresh and prepped. Needless to say this place is not worth coming back too...

If I could give this restaurant no stars I would. I just ordered dinner from there. Delivery. I ordered 10 plain wings like I always get and crab Rangoon. The crab was ok. Nothing special.But the wings was what really set me off. They gave me 5 whole chicken wings then they split them in half to make 10. I thought it was honestly a joke I thought maybe there was another box. So I called and they literally told me i asked for them split. What !?!? Even if. That was only 5 split ..... not 10 ? Don't recommend this place. This isn't the first time something got messed up , wether it's not giving you any sauce or not giving you the kind of rice you ordered. Or skimping you five wings and charging you for 10 lol do yourself the favor and order...