We went here today and the girl at the counter making the drinks and taking orders had the WORST attitude. We ordered about 6 drinks and she made multiple others who ordered after us before finishing ours. She had a bad attitude taking the orders all the way through the process of us getting our drinks. I understand being overwhelmed but taking it out on customers is not okay.
Edited to add after reply from owner: baristas attitude was terrible before we ever even paid. Not to mention she made 2 “blended drink's” a smoothie and a pina colada that require separate blending from orders behind ours before ours. But just to be clear Making the drinks out of order wasn’t an issue the attitude was. We even offered to pay for the drink we took that wasn’t ours because it’s not noted on the cups or anything so honest mistake on both sides. When we came back in to clarify what drinks were ours and which weren’t her attitude got even worse. And she claimed we took someone’s drink that wasn’t ours like it was our fault. We offered to pay for the drink we took that wasn’t ours and she practically shewed us away with her hand. I finally said I feel like you have an attitude and all we are trying to do is figure out which drinks are ours. Then she said she was overwhelmed and finally apologized. We left and one of our party came back in to get something else and she was talking about our group with the next group of clients. So my family member left feeling very uncomfortable with out what they came back for. Clearly very unprofessional and a very...
Read moreNot at all accommodating for food allergies!!!
I had to pay attention that they did not use the same dishes for the OATMILK as for the Almond milk. Then I had to listen to how inconvenient it is to accommodate to have 2 different plant milks!
Asking me stupidly if I had an Epipen.
Don’t go there with ALLERGIES! They do NOT CARE! And are RUDE!!
As I do appreciate the response of the owner to my comments, unfortunately it does not reflect reality. Only person waiting behind me was my sister in law, no other client in the store at the time. She was equally appalled by the way this was handled. There was no attempt to use a different frother, in fact they told me they use this one for both, almond AND oat milk. Not to mention the gentlemen behind the counter saying how much of a hassle it was to have two plant based milks in the store and that in the future they would rethink that option.
I understand that people with no severe allergies might not understand the importance of having to be careful, however with a growing number of allergies and food sensitivity, this is a crucial part of a...
Read moreIf you’re looking for a charming, cozy coffee spot in St. Augustine, right in front of the Fountain of Youth, this place is a hidden gem! The atmosphere is steeped in history and feels like it’s brimming with stories and memories.
They offer a broad and varied menu that’s perfect for coffee lovers, tea enthusiasts, juice fans, and anyone with a sweet tooth. Their bakery options cater to the whole family.
Highlights include the Hazelnut Coffee, Matcha Latte, smoothies, and the deliciously bold Cortadito. The service is warm and welcoming, making it a must-visit spot. Highly recommended! -Old traditional music -Parking available -No Restrooms -Patience with waiting time, there’s only 1-2 people in service....
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