Jimmy John's — Restaurant in Florida

Wish I could give it lower. Ordered food and waited over an hour for delivery. Once order was delivered I went to take a bite…and there was a long black hair in my food. I called the store to see if I could get a new one remade, however, Stephanie (claims to be manager) argued with me stating no one working that night had hair. After I let her know it clearly came from the store, she argued more and said there was nothing more she could do but make a new one. At that point, who wants anyone that hostile touching your food. She also said we could take it up with Clay, the actual manager, in the morning. So that is what we did.

Clay was no better. We even saved the sandwich and brought it in to show him the hair..since apparently no one in store has any. He argued even more and said this wasn’t their fault. At the end of a completely mind numbing exchange, he said he would refund the order. It’s been several days and that still has not occurred, so they will just lie to get you out of there, not solve your issues, and argue with you after you spend your money.

Highly recommend just going to...

I have never had a sub from Jimmy John's, no locations near my house. Stopped by at lunchtime, they were very busy - especially the drive thru. I went inside so I could study the menu choices. They have many different sandwich size choices, I always go with a small lunch so I chose the "Lil John" Tuna. It was plenty big, perfect size for me, and good value for today. All ingredients were very good, the bread, tuna and veggies- very fresh taste. Good bread, not like that other Sub place with the weird bread - you know who /; I did not get cheese - they only have Provolone!!! Literally the most tasteless waste of calories cheese there is! (unless ripe and aged of course) at least have Swiss and American please. I had to ask for S&P, they do not put it on the sub. Service was fast but not super friendly, just blah - maybe too busy for that. I would definitely come back and try a different...

My husband Rich and I have been loyal visitors to this Jimmy John’s restaurant since it first opened in Suntree. The restaurant is always extremely clean. Employees are always clean, friendly and efficient. I always order a #6 unwich with extras. It is always fresh and made with all of my extras. Recently, the owner/manager, Clay, recommended I try adding pickles.....so yummy! My husband usually orders a number 4 with cheese. His sandwich is ALWAYS made to perfection as well. We LOVE having this Jimmy John’s in our neighborhood. We are always made to feel welcome and treated warmly by everyone. We just left this restaurant for dinner and once again were treated warmly, the restaurant was extremely clean and our sandwiches made to perfection. We highly recommend this Jimmy John’s...