Kava Nirvana Kava Bar — Restaurant in Florida

If i could give this place zero stars I would, and not because of the staff. I've been a customer for two years now, and I am disappointed and disgusted. Delaini, Cody, Will, Amy, and Paul are exceptional, great kava tenders and people. They give wonderful service and give it 💯 percent every shift. The owner is the problem: Laura disrespects staff and customers consistently to the point where a lot of my friends have quit working for her or stopped coming to Kava nirvana as customers and chosen to go to other kava bars just to avoid her. The last straw for me was my FOUR year old son eating a meal there and crumbs getting on the floor and Laura dropping a dust pan and a broom in front of him and telling him to clean it up. This was not the first time she handed one of us a broom and dustpan. Anytime I have seen any messes I or my children made I would always ask for a rag or a broom out of politeness, courtesy and consideration towards the kava tenders without being asked, but for the owner to be so incredibly rude to hand her paying customers who spend hundreds of dollars a month in her establishment a broom and dust pan and tell them to clean is another level of disrespect. I told her it was disrespectful and innapropriate and she kicked me out and told me to never come back instead of apologizing for her treatment of me and my children. She has knowingly allowed known predators in the community who have assaulted women and minors in the community to continue to go to her bar for years , endangering other women and minors despite receiving multiple reports and requests to ban these men. When I asked her to please ban one of the men who assaulted my son while a investigation took place she wanted proof (a police report) despite knowing for years he had harmed other women.

She has been so incredibly rude and vindictive to staff that many of them have quit due to mental distress , anxiety and how their mental health was suffering due to working with her directly. The friends I have stopped coming there and started going to nearby kava bars, despite the higher prices due to her behavior and how uncomfortable she made them. A good business owner with integrity, character, gratitude and respect for the people who work for her , build /support her business , and who pay her bills with their patronage would never treat customers or workers that way. A good business owner with integrity would be grateful and respectful for everyone who supports and keeps her business thriving so she can continue to make income as a small business. Banning a customer of two years who considered many of the people there family, who spent hundreds of dollars a month in product and brought people there to try the product simply to avoid apologizing for her lack of professionalism, maturity and integrity is disgusting. Please do not support a business that disrespects and discards employees and customers. She does not deserve your money. Support a business who does value and appreciate and respect you as a customer. Even if she apologized for her disgusting behavior I will never set foot in that place or spend another penny to support such a person. It breaks my heart because the community there is truly special and they're...

My sister and I visited Kava Nirvana over Thanksgiving break after it was highly recommended by a friend who frequently visited before moving away. Unfortunately, our experience with a staff member named Kat was not only disappointing but also deeply upsetting and even traumatic for us both. On two separate occasions while ordering beverages, Kat’s attitude toward us was dismissive, overtly condescending, and unnecessarily aggressive. She seemed visibly bothered when interacting with us and exhibited an extremely nonchalant approach, which left us feeling unwelcome, disrespected, and uncomfortable.

What should have been a relaxing and enjoyable visit turned into a distressing experience due to her rude and unprofessional demeanor. Despite the positive reputation of Kava Nirvana, Kat’s behavior has sadly left us with a lasting negative impression that overshadowed what we had hoped would be a great outing.

Kat certainly needs customer service training or should honestly consider another role where this type of attitude is not a concern. Highly...

The fact that this company let an amazing woman go, I've known FOR YEARS.. who helped build this company up more so than it was, brought A LOT of regulars in for HER. The owner knowing her for years, stating they were "friends". They were talking about a situation with one of their friends (who knew and was ok with it) it was taken..twisted and then poor Shelly was FIRED. over what?! If you know Shelly like I do.. & anyone else who has actually taken the time to get to know her.. she's the kindest, most big hearted person I know. Has been then for me in my darkest day. She doesn't care what color, size, gender, no gender you are.. she will love you. You lost an amazing, hard working, dedicated person. THAT OKAY. Because my company has been WAITINH to grab her back up. NIRVANAS LOSS! You lost a great one and won't ever get her back. Maybe you guys should rethink how yall do business. I went in there often. I can promise I will never be back.. Shelly is gone. So am I, & I know ALOT of others feel that way! ...