KFC — Restaurant in Florida

I go in the drive through place a simple order and then am asked to park in the front of the building. I don't think anything negative of it maybe they are short staffed and it'll take an extra minute or two for the order to be ready. While I'm parked at least 3 to 4 vehicles go through the drive through and exit with food because they leave. I see for being taken to 3 different vehicles that are curbside. Now I'm waiting 20 minutes in front of the KFC and decide on going inside to see what's going on. Still thinking they are short staffed as I enter I see at least 5 employees. I ask about my order and show my receipt but the woman still asks what my order was. I repeat the order and at this point is when I realize why I'm standing in a KFC lobby after waiting on my vehicle for 20 minutes. Zero communication between anyone, zero professionalism cuz all I heard was about the back pains of one of the employees. The complete lack of energy of the employees in the place including the supervisor was ridiculous. I stood there waiting still for my food that I paid for and the employee tells me the reason it took so long is because they had to make my spicy chicken sandwich. Really??? Anyway finally I get the bag and look inside, of course they didn't put the fries. Now I have to wait an extra couple minutes for fries. Almost half hour later I'm finally leaving this garbage establishment and will never be going back to this...

I just remembered why I stopped coming to your useless branch. What kind of trash are you selling ? First my so called "Chicken Sandwich" is RAW. Are you insane ? Then my "BBQ Chicken Tenders" are swimming in what looks like grease and smells like something a wild animal wouldn't even attempt to eat. What is wrong with this branch ? Why can you get anything right ? Your Soda machine throws out more water than a kitchen tap, stop skimming on the drinks ! What kind of nonsense is this ? To the Manager/Owner, fire everyone there, trow out everything into the dustbin then you should just close down, you dont belong in the F&B industry.

All these fake 5 star reviews, only pictures from the owner and Menu, its total BS. Not one single response to any of the 4 star or less. I have attached pictures. The last picture is exactly where your so called food belongs, in the trash.

You are lucky I dont live next to your branch, I would have drove back up and thrown it in your face. What a shame, what a disgrace to the brand.

It's sad that google doesnt allow you to rate a Zero...

If I could give zero stars I would 😡 The crew at this establishment on Sun the 24th of Sept at 3pm is an older crew that has zero I mean ZERO customer service skills what so ever. You tell me they are a bunch of teens, which is not ok either, to not attend us as fast is one thing but these individuals should know better. They are not short staffed which was my first thought as to why there wasn’t any acknowledgement made that we were waiting to order. 6 people behind the counter and 4 of them looked at us dead in the face and not one said we will be with you in a moment or anything. When I finally had enough after about 5 minutes I said excuse me and the lady at the window looked at me and then shrugged. I understand that she is attending the drive thru however zero acknowledgement again that we wanted to order. Finally someone came when the manager was out and about. It’s absolutely ridiculous. Fast food shouldn’t take 5 or more minutes to order when there is no one in the line and only one car at the drive thru. To boot, they got our order wrong. What the heck is wrong with...