McDonald's — Restaurant in Florida

If I could put negative stars I would, I have never been treated so rude and felt ganged up on like I did at this McDonalds. My good friend and I were going to the airport to pick up my 89yr old grandmother who was flying into Tampa. She is elderly and has dementia we knew Tampa traffic would be bad so we were in a hurry. Avid McDonald’s customers we knew that they would be speedy and have good food so we chose them over the many fast food restaurants in this stretch before getting on the turnpike to head towards Tampa. What a mistake we made, we pulled to the speaker and no one answered. So I politely said hello and was shortly greeted with a laughing voice that could barely be understood between her giggles. Which didn’t bother me I actually laughed along was glad she was enjoying her job. We placed our order of two meals. Ten chicken nuggets for my friend and I decided to try the 6 peice chicken tenders. We pulled up to the window and were told we needs to pull forward, I politely asked about how long it would be as we were on a one constraint to pick up my elderly grandmother. The girl at the window yells back to the cook and says “how long they in a hurry”. The cooks than says “tell em good day!” I’m assuming that means “bye”. The girls closed the window and when she came back says 3 minutes. So we pull forward and sit there for 8 minutes. The first girl in the window comes back and says oh I’m sorry I know theh said 3 minutes but it’s not ready yet with a giggle. Two minutes later the manager “Naomi” comes behind her with our bags and says she gave us apple pie for our wait. Before I can check our bag she closes the window and walks away with an eye roll. I open the bag and am missing a French fry and have no straw. So we had to put the vehicle on reverse and drive back to the second window where we are greeted with a total attitude and when we asked for the store number and the name of the cook that told us to get lost basically the window was closed. We finally got the managers name but had to drive away as my grandmothers flight was about to land. Once on the road I open the tenders to find extremely dry burnt up charcoal completely inedible, Like they cooked them over and over just to make us late on purpose. I hope they found joy in making an elderly unwell confused woman wait at the terminal because they wanted to prove a point and get a laugh. I have pictures of the rediculously burnt tenders which clearly I could not eat. DO NOT go to this McDonalds go to Wendy’s or zaxby’s right next door, you will get much better service and be treated like a customer...

I give this Mickie Dee's one star for the very reason after making my order I pulled around the corner expecting to pay. and there were 3 windows. I tell myself they didn't tell me what window to stop at and pay. I assume the first window. I pull up nobody there. I gave it a minute. Nobody showed up. So on to the next window the teenager there informed me I was to pay at the first window. I told miss clueless that no one told me that. She bounces off for a while where did she go ? Finally she returns. She takes my card reluctantly. When she returns she gives me my card and receipt and tells me to pull up and wait at the 3rd window . I pull up and thought to myself at least my food will be fresh, and worm. Considerable time went by. Finely she arrives with my bag. I take it and pull off i reach in the bag only to find cold hard fries. As if I found them under my seat. How irritating. I reach for the berger. I kid you not the bottom bun was cold and my fingers wend in it and it crumbled. I just had sat there watching people leave that were probably still at home when I arrived. Now it maybe one thing if one could say you get what you pay for, but have you seen there news prices? You would think they were serving Colby on those stale buns. Some...

The people who work here are either completely incompetent or have no idea how to handle a “rush.”

We tried to order a sausage biscuit combo, and was told it didn’t exist, so we ordered the items separately without a drink. Whatever. The real issue was when my wife said “A number 7 with apple juice.” The woman taking the order rung up a burrito. Just one. No combo. And out the apple. Juice on another combo we ordered.

When we got around to the window, the woman who was taking money confirmed our order, and when we tried to correct it, she apparently thought we were talking in Spanish or something because after we told her a NUMBER 7 with apple juice. (We even confirmed that it was two burritos, a hash brown, and apple juice.) She said “you know it’s a number seven, right?”

I thought I misheard her. She then tried to confirm our drinks (a small water and apple juice). We tried to tell her that the water was on the other combo and the apple juice was with the burritos. She turned to us, leaned out the window and CLAPPED IN MY WIFE’S FACE saying “Try me for a second.”

She then said “you know the seven has two burritos, right?”

YES! THAT’S WHY WE ORDERED IT. We pulled out of line and left without our food. Went to the next exit up...