Smoothie King — Restaurant in Florida

I ordered smoothies this morning at our usual Seminole location. When I started to drink the smoothie I hurt my teeth on black hard plastic shards that were present throughout the smoothie. I didn't take more than a sip because - plastic. I fished out some of the shards and put them on the top of the lid in case the employees wanted to see what the issue was and report the issue to the store manager for their awareness. The other smoothies were fine. My husband called the store to see if we could get a replacement, as clearly something had gotten in the drink and had been blended. The girl who answer the phone was so incredibly rude. She told us it was the almonds. My husband told her no, they're black, hard, and sharp. She said "well I don't know what to tell you." After another minute or so of not getting anywhere I went to the store to show the employees that it wasn't almonds and to see if I could get a replacement. One of the employees (the more pleasant one) dumped the smoothie in the sink and said "its almonds." I tried to reiterate that I have had this smoothie in the past, and I've eaten almonds before. These were not almonds, they were hard, dark black, and I could not chew through them. The girl who made (and eventually remade) my smoothie was polite, but it was the other female employee who was incredibly condescending to me. In a very snide tone she told the other employee "she needs to try the new smoothie before she leaves." The new smoothie was fine. This is the first time in my life I have brought/sent something back to a restaurant or store. All I wanted was a new smoothie. I get that sometimes things happen. What I didn't expect or want was an extended argument about black plastic really being almonds. Because of the rudeness I experienced I asked for the store manager's contact information, but the rude girl said she would not give me that information. I will never return to...

Good choices for everyone, friendly staff, and it's a clean store with a drive-thru.

The real reason I am giving Smoothie King 5 Stars is because I was completely blown away by their menu and how much it has changed for the good. Never went before since their smoothies looked like fruits and sugar. But now there are healthier options that fits anyone's lifestyle. So for me if I need a healthy meal replacement I can now grab something that doesn't have much sugar, add a few greens, and plant protein for my smoothie. Maybe add cold brew coffee if I need a boost later. But I normally dislike smoohie places cause their is so much added sugar.

I like what Smoothie King has done and hope they keep going in...

Since discovering that Smoothie King offers keto smoothies I excitedly ran down to this location and could not be more pleased and impressed with the service provided by the young men and women that work at this store. As far as the Keto Champ Coffee smoothie goes, it was fabulous and since I've been on the keto diet for the past 2-1/2 years and seemingly conceded smoothies from my diet, I felt as if I was reacquainting myself with an old friend. You may be surprised how many varieties they offer in line with many different diet's, all of there drinks and nutrition info are spelled out and clearly displayed in store to make...