Starbucks — Restaurant in Florida

Line is way too long to end up with a terrible drink. I ordered 2 Venti Iced Matcha Lattes with 8 scoops of matcha, 2 pumps of vanilla and cold foam in one of them. By the time I finally got to the window I was still waiting to get my drinks. Then when the girl handed the first drink to me it looked so light in color (usually when I get these drinks DAILY they are dark green even WITH the cold foam on top). I said to her that doesn’t look right. She proceeded to tell me multiple times that it’s because of the cold foam mixing throughout the drink and was reluctant to take it back. So I finally said “fine I’ll just add more matcha when I get home.” After I said that she finally said “do you want me to make it again?” and I refused because by that time I had enough sitting there bickering about the drink. I drank it and it hardly had any matcha flavor at all. I could only taste the milk. Even when I got home and added more matcha it still wasn’t the same since Starbucks uses a different type of matcha mix. I shouldn’t have had to go home and use my own ingredients. I’m pretty much done with Starbucks after this because I’m so sick of the inconsistency of their...

7/22/25 update Really tried to give this place a chance, but it just keeps getting worse. Everything I said below is still true, and today I show up to get a mobile order in-store and find that it's closed for a four-hour staff meeting (from the sounds of it, some kind of party). No notice on the app, otherwise I wouldn't have ordered. Had to stand at the drive-though window to ask about my order. They brought it out to me, and to top it all off the egg bites came with a big hair (wish I was making that up). No garbage bins outside either, so guess I will just leave the trash on the table outside.

Think I'm done with this location. They clearly have other priorities than customers. Enjoy your party, guys.

Original review:

Staff are friendly enough but service is hit or miss. Before the redesign, this place used to be packed. Now it looks like this inside (empty) more often than not. For some reason, they redesigned the interior to have less seating, and what seating is left is incredibly uncomfortable and sterile. It's like they don't want people to hang out here, and people seem to be getting...

I have been a customer here for many years, way before they opened they're new location. Today is where i draw the line. I am a regular there everyday, two to three times daily. I have spent lots of money in this place . Today I was treated like trash literally!!! Why? Because I had a 50 dollar bill!!! How pathetic can a store like starbucks be and not have change for a fifty??? A fifty these days is nothing i mean nothing. And the pathetic excuse of a human being who sees me day in and day out told me to try another starbucks. I have a message for you , this is not a way to treat a customer that has been supporting your business for more than 20 years. You dont have change? Not my problem you could have said hey here have a cup of coffee to get to work and pay us when you stop by for your second cup. Really you should take a good hard look at yourselves. Today you lost a customer. Anyone considering shopping here my advise is to go somewhere else and steer clear of...