Subway — Restaurant in Florida

I’ve been at this location a few times but bc of my most recent visit being so appalling I had to say something.

I’ve worked in the food industry, and what I walked into the other night was absolutely unacceptable. I could tell these two young guys were doing the best they could while juggling multiple in person orders, online orders, and doing PREP WORK that should’ve been done by the previous shift! They were very kind and they care about their customers, making sure my order was to my liking, and that each customer was welcomed and happy before they left.

The workers are great. Food tasted good overall. But as a manager I would never have left my restaurant in the state this was in. Seems like whoever manages this place didn’t feel like doing any of the grunt work and just left everyone else hanging in the wind. A good manager is in the trenches with their employees, ensuring they have everything they need ready to go so that after I leave the place runs efficiently so that each customer can get their order in a timely manner.

To these two guys, I think their names were Pearson and Blaze (?) and whoever else that has to work in these poor conditions, do what you can- but don’t keep working yourselves into the ground for ppl who don’t appreciate it.

If it wasn’t for these two, I wouldn’t even consider coming back here. I hope their Corporate offices monitor these reviews and does an audit....

So the food more often then not is good occasionally the bread is more then a day old like today the bread was harder then normal. I'm not sure how long they keep bread for. I have a few coupons and went yesterday and today and both times the service was well....not great. Idk his name but he's a tall male on the bigger side. He seems to hate his life. Talking bad out loud how he wants to turn the online order machine or he will be fired poking the touch screen unnecessarily hard like he's mad he got an order. I did not feel welcomed. Today I thought I'd try one more time same guy same poor attitude except this time he claims he has food poisoning literally dry heaved in front of me. He handled money before order and did not change his gloves do I really need to tell someone who is food trained that his gloves need to be changed? Why was his manager not there covering for him since he was sick? No one should be working dry heaving I did purchase the sub but when I got home I regretted buying it I'm not taking a chances. Also no sweet tea was made hardly any bottled beverages it just seems like the place is...

Bread was over toasted and hard. The small amount of ingredients was ridiculous, for example ripe olives 5 pieces, tomato 3 slices and so on, never had such an awful sandwich. The manager was screaming at the employee when he was working hard as very busy and she screamed take bread out of oven, hurry up, he was doing it all even ringing up and taking off payment while the line grew, she hollered at him for other things at the top of her voice and walked off when she could have helped, she was white, black hair up, chunky, think maybe late 20's or so am not good guessing ages. On top of this just behind this Subway is Walmart with a Subway, I will go there next. This guy was young, with a tattoo on arm and I wish I knew his name as he was so kind and respectful, about lunch time, my husband who never complains was so very upset to see this young man treated so disrespectfully and almost spoke up as it upset him so much. This young man...