Taco Bell — Restaurant in Florida

Rude lazy employees. I went inside because I don’t like eating inside my car. I’m waiting to order and 3 minutes passed by. A lady not doing anything but scrolling through her phone tells me to please use the kiosk. I placed my order for dine in. Not only did they put everything inside a bag (when they were trays right next to them) they got my food order wrong and gave me the wrong freeze flavor. I said this is not the flavor I ordered and she goes we don’t have the one you want. So I said this is why I wanted to place my order with a person and not a kiosk. The manager got very offended and defensive and said we didn’t make you use the kiosk. I ended up just accepting my wrong food and drink order because all the employees teamed up like if they didn’t do anything wrong. This generation of customer service is a joke. Everyone is so focus on scrolling through TikTok and Instagram instead of doing their job right and actually...

DO NOT ORDER FROM HERE! THEY WILL DISAPPOINT YOU EVERY TIME! 🤢🤮🤮🤮🤮🤮 I ordered a combo# 1 and asked for beef and received chicken. My food was extremely cold and when i asked can I switch the meal for a taco 12 pack and I’ll pay the difference I was told NO. So i decided to just get my money back then pay for a 12 pack and I was told that I have to go back around and order when there was no one in the drive through after me. The manager or whoever she was running shift on 9/18/2025 at 8:54 pm is extremely rude and when I asked for her name she didn’t want to give it to me. I think she said her name was MARLENY while rolling her eyes. She needs to learn how to treat the customers with respect before your business starts to lose customers and after reading these comments I will never be back to this disorganized place. I’ll take my money...

WORST DRIVE THRU EXPERIENCE EVER. Not only did they get my order wrong (after waiting in line for 30 minutes), but they told me to get BACK in line to order what they missed because they can't add anything to the orders from the window (supposedly)!! After arguing with several employees they finally brought the manager who also tried to tell me that there's nothing they can do and to just leave (and tried to tell me that I didn't order what I really did when he didn't take my order and I had a van full of adults who heard me order correctly). After they finally let me order and add the things they missed I was so upset that I just left and didn't check the food and they STILL got it wrong!! This store is lucky people love taco bell because if their business intake was based on their own services provided they would...