Waffle House — Restaurant in Florida

Wish I could give this 100 stars. My husband and I are down in the Keys for a wedding and on our way to a cocktail night the gasp I gusped going down the road almost made him slam his breaks thinking there was an animal. But the only animal was the feral raccoon within me when my eyes spotted a real life Waffle House. These are not around where we are from. I’ve always been a Denny’s gal (no shade to iHop). But even I knew this short 48 hours in FL filled with love and laughter had a small void to be filled; and only Waffle House could do that. We went around 11:30am and were greeted instantly by Angelina. We sat at the counter so we could watch the action. The harmony between the team was that of something you only see on Gordon Ramsey shows (the ones where the cooks actually know what they’re doing). No computers to type in tickets, just the calling out of waffles, hashbrowns, steak. The coffee was a normal diner coffee, but the magic of a Waffle House mug elevated it to that of a coffee only a king could drink. We are not ones to finish all of our food, but my husband and I (and that raccoon inside me) ate every single bite. The star of the show for me was the hashbrowns, smothered with onions, cheese, and country gravy; a hungover girl’s dream. I was also shocked that the food was fresh fresh. Saw the chef Tory take a steak out of a fridge and chop it himself for my husbands cheesesteak breakfast platter. Never seen anything like it for a chain breakfast joint, my mind was blown. Chef Tory cooked like he was the symphony conductor who also played all the instruments. Angelina was attentive, kind, and engaged with all other patrons while also stepping up to help her coworkers with anything else. The other server, Daniela, was also very attentive and funny, working with Angelina and Tory to make things efficient and delicious. Waffle House seems to be a name that gets a lot of eye rolls, like the black sheep of breakfast chains, but I tell you now if I ever become a rich woman, I will buy a time share in Key Largo just to go to this Waffle House. Thank you for coming to my Ted...

I love Waffle House, and during our vacation down in the Keys, I kept hyping everyone about eating there. We walk in (9:30 am), and there are only two tables taken; it's basically empty. The manager (Veronica) never looks up from her phone to acknowledge us, however, Nia greets us with a smile and tells us to sit anywhere. It's four of us, and I pick the table close to the griddle as this is my wife's 2nd visit, and she loves the fact that you can watch them cook. Our table is dirty so I asked the manager for a rag so I could clean our table. She standing right next to the table on the employee side, and instead of putting her phone down and doing it herself or handing me a rag, as I asked. She orders Nia, who I can see was busy with another order to clean our table, interesting. After Nia takes our order, I use the men's room to wash up before eating, and it's dirty and unkept. (picture provided). Everyone else at our table was busy enjoying their food and chatting while I was observing. As more and more people started coming in, not once did I hear or observe Veronica acknowledge or welcome the other diners. The rest of the staff were busy helping each other, Morgan, Jayla, and Nia. However, without even craning over, I could see Veronica's screen as she was scrolling away (picture proved). Every WH I've been to, I see the staff working hard and jelling as a team. What a bummer it must be for the rest of the staff to have such a non-productive and downer as a supervisor.

Like I said, I really love Waffle House, more than IHOP and Denny's, but now I know that next month when I come to the Keys again, I need to stop at the one in Homestead and...

Customer service and taste of food was horrible. I just came from here earlier this morning after a fishing trip . There were three ladies who speak Creole and have a Haitian Accent . We come in they are sitting down . One of them cames to us to ask what we wanted to order . We ordered 2 steak and eggs on the menu that is 10$ A piece with buttered wheat toast hash browns , eggs and one of the order has bacon. She brings the order back One has white bread, the hash brown is burnt and so is the bacon. I let her know that the bread she have me is wrong she brings me back a wheat bread with a intentionally large amount of butter slabbed in the middle. My partner orders an orange juice with his meal I drink water. When we get the invoice back it's is hand written charging us 12.80 a piece. When we inquired about the price they said we were charged because we chose a tbone steak . The waitress never communicated and told us that there were two options and the one advertised on the photo was not available . She just assumed that we would have been ok with the price change. One of the co workers translated to her and she kept saying there is nothing she can do because we ate it already. The worker obviously doesn't understand English and shouldn't be taking orders !. My partner tried reasoning with her and all she kept saying is we ate it already there is nothing she can do. She received no tip for her attitude and lack of communication . The food was trash and so was the service never...