Wendy's — Restaurant in Florida

This location is the best Wendy's we have ever visited and I believe it is because the employees are all so nice and they do their job so fast and efficient, it's a pleasure to visit this location. The food is always freshly prepared.Best fries anywhere. Update: sorry I have to edit my review. Good day, I would like to file a complaint against my local Wendy's. This is not the first time something similar has happened but my visit on 10/19/24 was the final straw.

My husband and I went thru the drive thru and ordered 3 jr Cheeseburgers, a small chili ,a med fry and a lg fry. The order was not repeated back to us and also didn't come up on the screen so we pulled to the window and we're told our total was$19.73 . We asked the cashier lady for a receipt and we're ignored ,then when our order was handed out by a male worker ,we again asked for a receipt and I checked the burgers and I could see lettuce so we told him our order was for 3 jr Cheeseburgers and he argued that we ordered jr deluxe bacon Cheeseburgers. He took the burgers back and pulled the toppings off handed me cold burgers and I had to ask for the overcharged amount to be refunded he became angry and gave me $3 cash. No apologies. We are never returning to Wendy's as we did nothing to provoke such rude treatment. I currently am re heating the fries in our oven and we drove to McDonald's for cheeseburgers and tossed the cold Wendy's burgers. Attached please find my receipt. The reply from the district manager was sorry we will try to do better no compensate for the cold burgers and fries not to mention I am not eating food a n extremely irate employee "fixed" for me .I don't know what happened since my previous review but too many things wrong at this location for me to return and pitiful help from the district manager. He thinks I didn't get a receipt and I actually attached it to my complaint letter. Guess he didn't have time to actually read...

This place was as disappointing as ever. Out of both items we wanted to order, and this is yet another reason that it will be a while before we try to return to this location. There were out of both potatoes and chili......as I said, not the first time we have had this issue here

**Update: 10/30/2022 I just made the mistake of trying to patronize this establishment again, but of course a new trip a new issue. I ordered my food and paid slightly over what the total was, expecting change. As soon as I handed the money off and the worker took it, she pulled out her phone and stepped around the corner. I sat there for a few minutes waiting for my change and the receipt, both of which I had to ask for. Even though my change was a miniscule amount it all in time can add up, and this shouldn't even be an issue.... Apparently it was a manager. Regardless of her having personal issues or not, if there's a problem she should excuse herself and handle it in a more appropriate manner and not try to hide while being...

First the girl taking my order argued with me saying that they don't have a jr. cheeseburger deluxe. I told her I've been coming to Wendy's for a long time and you have has it and it's on the menu out here. Then I ordered a large half sweet and half unsweetened tea. Then a small fry. And my free frosty with my key tag. What I got was a half sweet and half lemonade for the drink. The Jr. Cheesburger deluxe was thrown together with ketsup all squeezed out on one side of it making the bread soggy. I didn't eat the burger. I got down the road in Ft. Pierce and saw another Wendy's and asked if they could swap out my drink order. They just made a new one and said they couldn't take the old one back but she didn't charge me. However my order from the other Wendy's was 9 dollars and change. The burger was 2.69. So the small fry and large tea were between 6 and 7 dollars. I even questioned her about it and she read off the priced but didn't provide me with a receipt. I'll never be back to Wendy's...