Baskin-Robbins — Restaurant in Folsom

Buyer beware: when ordering a 2-scoop sundae, they give you KID scoops instead of regular scoops and no, they won’t tell you. I was so disappointed. I’m already spending $7.50. I asked why the scoops were so small, he said in an effort to keep the same amount of topping at a similar price point, that’s what they’re doing. Giving you less ice cream but plenty of whip cream. It took all of 4 bites. Totally unsatisfying. If anything, it left an ugly taste in my mouth. I am tired of retailers thinking consumers are stupid by giving you less but charging you more. Their sandwiches...

Horrible if I could give 0 I would it was my 21st birthday i ordered my cake green pink so I go to pick it up paying $30 in advance what do I get an all white cake I asked her to fix it she rudely tells me that the picture I took was not at her store they’ve never use fondant and says that the picture doesn’t even look pink it looks white I cut open the cake today it’s all ice cream where is the cake there’s a little sliver of cake on the bottom they need to fire up their cake decorator rude as all hell and...

I requested a Turtle Blast. I received a Cappuccino Blast with caramel and chocolare syrup around the cup made with vanilla ice cream. The worker did not clarify what a Turtle Blast was, even though it's an old drink that most employees know. I know they don't have the turtle garnish anymore as I've worked for this company as a whole but not this location for a total of 4 years. Very disappointed that they did not make me what I requested and decided to make something up thinking I would not know...