I'll go to the other location (yes I am aware it's owned by the same outfit). After two mistakes of ordering from here and what happened today, I won't be back.
Not only is the parking lot a mess functionality wise but also filthy with trash, but I ordered the Gluten Free sandwich today due to my wife's allergy and the app told me it would be ready by 1205. After arriving at 1210 to allow extra time it was still not ready. After 10 more minutes of waiting I had to ask the staff if they were running behind or why my meal was not made while others were. Finally after a response and looking like an unruly customer, 5 minutes later they started to prepare my order.
Come to find out it was a matter of they didn't want to stop, clean the area, and then work on my wife's allergy related sub.
We usually go to Jersey Mikes due to the allergey accommodation. Disappointed in my experience and we recently spent quite a bit of money here to cater a party. Never again. I recommend a hard pass...
Read moreI recently visited Jersey Mike's at Forks, and I couldn't be more impressed with the experience! From the moment I walked in, I was greeted with friendly smiles and prompt service. The staff was incredibly attentive and made sure my order was perfect.
The sandwiches were fresh, delicious, and generously filled with high-quality ingredients. I especially loved the classic Italian sub – the flavors were spot on, and the bread was perfectly soft yet sturdy enough to hold all the delicious fillings. The consistency in taste and quality truly sets Jersey Mike's apart from other sandwich shops.
The store was clean and well-maintained, creating a welcoming atmosphere that made my meal even more enjoyable. The attention to detail and commitment to customer satisfaction were evident throughout my visit.
Overall, Jersey Mike's at Forks is a fantastic place for a quick, tasty, and satisfying meal. I highly recommend it to anyone looking for a great sub sandwich...
Read moreUnfortunately, my recent order experience at Jersey Mike's was somewhat disappointing. Despite waiting for approximately five minutes, I did not receive any acknowledgment from the staff. While I initially assumed there might be a self-service ordering screen as this is my first time at Jersey Mike's, I later discovered that was not the case. When I finally approached a staff member to place my order, she took it but I was surprised when it seemed to be forgotten. Observing others who had arrived after me received their meals, I inquired about the status of my order. To my dismay, it had not even been entered into the system. While I remained patient, I believe a more attentive and welcoming atmosphere would significantly enhance the order experience. A simple acknowledgment or a friendly smile can go a long way in making customers feel valued. I was going to do a one star review but the staff let me have the food for free and I...
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