Taco Bell — Restaurant in Fort Bragg

Hello I’m reaching out regarding a issue I experienced at the store in Fortbragg ca address is 695 S Main st. There is an employee named Kelly and she had no intention on being friendly or doing her job correctly. We literally witnessed everyone working there arguing because she didn’t clarify the specifics of the item. We got our refund even tipped the girl that gave is our order. Then we had to go back because they forgot two items. I try to avoid conflict as much as possible and was hesitant on going back. Kelly rudely helped us at the counter angry that we asked for the rest of our order and was just really rude. Everyone else was super nice. I really think Kelly should get a day of customer service training at least. It was really upsetting how rude she was we were passive and just letting her act how she was I get people have bad days but please don’t take it out on the people paying your wages. I hope something comes of...

I placed a mobile order then went inside to pick it up, had an employee confirm that they were getting it well about 10 minutes later another employee noticed me still waiting and asked what I was waiting on so I said the mobile order I placed, this was followed by her asking if anyone had been working on it and the response was no so basically they saw me said they were getting my food and never did. On another visit thru the drive thru I realized I was missing some of my order so I went inside to fix this, they said they didn't charge me for the missing items, since I didn't get my receipt I didn't argue and just paid for them at the counter and they made sure to fill every order coming thru the drive thru before making my food, so after already waiting in a long drive thru line I walked inside to fix their mistake and still had to wait another 20 minutes...

Update I spoke to manger Kelly is just the employee and the assistant manger was cooking and didn’t take time to take care of the situation. I was told if i called to complain to taco bell he would just have to call me back. I told him I’ll look forward to you call thank you JOE

Man i love taco bell. I have for years this one here SUCKS. Kelly is the manager as she said. Well she was very rude i ordered 3 meals after waiting for someone to take my order. Nope he got it work after I repeated it twice. Then i tried to get someone’s attention and they all ignored me and then Kelly said you weren’t charged and ran away like short and rude. I asked what you mean. Ok so he didn’t ring me a #3 so i waited 8 mins while 2 people worked drive thru and Kelly watched and looked at my thinking...