Rocky Mountain Bagel Works — Restaurant in Fort Collins

I’d give a ZERO if I could but the bagel was semi decent so they get the lowest score possible. Except it was burnt so it wasn’t even that decent.

We went on Sunday March 5 at 9 - 9:30am. There were a few people ahead of us and we’ve never been so we looked at the menu. There were 3 workers. One brown haired girl in position 1, a guy in position 2, and a girl at the cash register just staring off into space like she had no clue what was going on. The guy had just taken the person ahead of us’s order and then he said he was ready for our order. We both looked at each other and I said, are you sure? He said yes. So one of us ordered the ram classic, everything bagel and American cheese. Before I could even get my order out the cashier was asking what we ordered and if we were ready to pay. NOPE, the second person in the party hasn’t even ordered. I asked the guy before ordering if the everything bagel came with caraway seeds (barf)? He looked at me and said, I don’t even know what that is so I don’t know how to answer that. It’s a bagel shop, their employees should know what goes on their 10 bagels. So I ordered a New Yorker (lox) with an everything bagel, hoping no caraway. He asked if I wanted any changes and I said spinach artichoke cream cheese. We sat down and 2 bagels got called, mine and the person before us, not in our party. They forgot our first bagel. Two other groups were served first and then we finally asked where our first sandwich was. The guy said, oh what did you have? And then possibly started making it but forgot again and started WRITING an order for a person with 4 sandwiches. Are you serious? The girl (not cashier) finally said, oh I’ll make it right away. And it FINALLY came out.

What an absolute joke of a business. Do not go here. The worst employees we’ve ever encountered. Can’t believe we gave them a $1 tip, they are so not worth it.

Thanks for forgetting our food and...

Tried this place for the first time over the weekend, even though some bad reviews had us worried, we thought we would give it a chance. The front of the building is a little run down and thats the best part of the place. Upon walking in as we made our way up to the counter, there were two disheveled looking kids running the place. The counter was dirty with condiments and two old sippy cups with mold in them. The soda machine said "out of ice but we're trying to fix it" . I'm not sure who was trying fix it, maybe the kid making the sandwich. We put in our order, and noticed the kitchen. We were stupid enough to stay. It was dirty, slime on the floor, A block of ice melting. We got our sandwiches and headed to the dining area. Every table was dirty. We wiped our own down. At the coffee station, we had to try multiple pots to find one that had coffee in it. We opened our sandwiches to find that the extra bacon we paid for was slimy and microwaved. The cream cheese had a yellow tint. The egg was microwaved and rubbery. I pushed my sandwich away as my husband tried to work through it. He finally gave up, we folded the sandwiched back up, threw them out, and headed to Gibs on harmony. This place is at the top of our list for grossest restaurants. Whoever is giving this place more than 1 star hasnt eaten out very often and has very low standards. Who do you complain to? The kids behind the counter that dont wash their own hands? Do yourself a favor and try ANY place else first. The owner doesnt care,...

This is one of the first reviews I’ve ever written, because I couldn’t find an email address to privately address some of my concerns and even several days later, this is still bothering me.

The venue was cute, staff was friendly, and I was provided with my order quickly and efficiently.

However, the bagel I received tasted stale, dry, almost like cardboard complete with a premised microwaved egg. I have never been more disappointed in a sandwich or bagel place that I pay $7 for (I had also purchased the day old bagels because at a glance they looked delicious, but they tasted the same and I ended up throwing them out/sharing half the sandwich with my pup) - and I’ve eaten at many sketchy places, including gas stations and convenience stores. Please, please, please whatever recipe or system you’re using may be due for a revamp for the sake of all holy bread. I love bagels and bread and want to support local shops that love it too. Being from the east coast I understand no bread or bagel will quite be that standard, but I believe you can do better and I want you to do better so Colorado can have options of good bagel places! I beg of you.

This was a one time experience and perhaps it was a bad batch or bad day, but I was so alarmed/disappointed at this thing you called a “bagel” and so passionate about bread, I needed to say something. Let me know if there’s anything I...