Only Thai Authentic Kitchen

Its such a shame to see them resorting to the same practices that drove us away from the previous business that they ran through this location.

I've been eating at Only Thai since they first opened for the fantastic lunch special offered during the week. I'd order the same thing pretty much every time. The spring rolls with the delicious pineapple? sauce and a curry with chicken or beef. We used to receive two spring rolls, a container of rice, and a typical plastic meal prep style container full of the main course.

Today I ordered from there and went in to pick up my food in the same brown paper bag stapled shut as always. Never had a problem before, why open it there? So I drive back to work and reopen the store, open up my food and find only one spring roll, no separate container of rice, and a split container of curry and rice. They cut the entree portion by about 30%, spring rolls in half, and seemingly a bit less rice.

I understand its been a hard year for small businesses and am sympathetic, but if you cut your food portions substantially without adjusting the price, at least inform the customer of the change so we can make an informed decision. When I called them they said I could drive back and get the appropriate amount of food but that doesn't work for me since I am working and only have so much time I can shut the store down. The manager basically told me I'm crazy and to pound sand but unless there is a black hole built into this container, physics is on my side that they shrunk the portions substantially.

The food was still really good and the hostess who gave me my food was super nice and I don't see this as any fault of hers. Considering the preceding pizza place they ran out of this location did the same thing to us a dozen times switching container sizes, I can't see any one else to blame but upper management trying to increase profitability out of a slow location. It's a shame they don't show them the same level of care as they do for Phat Boy.