Wicked Cheesesteaks Pizza & Wings — Restaurant in Fort Lauderdale

The food is excellent but NEVER correct.

I have ordered probably about 6 times during the lock down. Our issues are not with the delivery service but an issue with the restaurant, specifically with who make the order and who puts everything together for the orders. My problem is that every single order we have placed has been wrong and/or missing items. Yes, EVERY SINGLE ORDER out of 6 orders.

Last night, we ordered 2 orders of Parmesan fries and 20 chicken tenders with sauce on the side as we do not all like the same sauces. We were specific in stating sauce on the side. The order came with sauce on all of the tenders and some of our family would not eat them and the ones who will would still prefer to dip them rather than have them soaked in sauce. This caused multiple issues for us. For one, the delivery service charges a 6.95 delivery fee and we tipped 5.00 and while they credited the tenders back, they do not credit the fees and tip as it was not their error (which is understandable) but we would have to pay another 6.95 to reorder the food and tip another driver to deliver them (which we have had to do multiple times in the past). This makes us have an additional 22.00 total in tips and fees on top of the cost of our food. This also means some of our family members will be eating an hour after everyone else and at their bed time. I called to complain and make sure the store would make them correctly this time around with the intentions of picking the food up to avoid the long wait and all the fees but the store said they were out of tenders. This also defeated the purpose of using delivery in the first place to avoid going out in the rain. I ended up going to Wendy's and loading up on chicken nuggets for them instead.

Prior to this, I have had the following issues : 3 orders with boneless wings with sauce on the side had sauce put on them instead. We did have 1 order come correctly with plain wings but we were missing 4 sauces that we had ordered on the side (and were charged for). Another order was missing 10 boneless wings and another order was missing the 2 deserts. We have also ordered garlic parmesan fries and they were missing the garlic aioli and although we have requested the carrots, celery and ranch that come with the wings on 5 occasions, we have only received it once and it was missing the ranch. As much as we love the food, I find it hard to justify ordering from this place again knowing that the history of our orders being wrong is 100% so far and often costs almost double the price after paying two delivery fees and two tips per order.

I don't know if this is a matter of the cooks needing additional training to make the food properly, the person putting the order together needing training to ensure accuracy, or the tickets needing to be reworked to better state when 'sauce on the side' is requested. It seems like it is all of the above. After reading some of the reviews, it seems that I am not alone and that this place is losing customers due to employees who don't know how to do their jobs or just don't care and poor management.

I have previously worked in the service industry for 15 years and have NEVER seen a place with a 100% failure rate in order accuracy to the same place. I really hope they figure it out but will likely never know as I have no intentions to order from here again. There are too many other places to order pizza and wings who have figured out what this...

Update- This review was for Pita Pit Cafe, seems to change names several times but keeps same google location/review history. Seems sketchy...

This review was for Pita Pit Cafe, not sure if Big Louies took over, not sure how my review got tagged to their business?

Me and 2 friends went b/c of a living social deal. Before we went I called and asked if they served alcohol and was told no, but I could bring a bottle of wine if I'd like. So we did, and then when we got there, he told us it was a $20 corking fee... We reluctantly agreed to it. The service was amazingly slow considering there were only 2 tables being served. We kept having to ask for things- forks, plates, more water, etc. When we asked for water we were asked if we wanted regular or bottled- regular was fine. Then when it was time for the bill, he came out with a pen and sticky note to ask what we had. We began to review our orders- 2 appetizers and 3 platters- he argued with us that we didn't really remember what we had b/c we had been drinking. (Certainly a bottle of wine shared by 3 people does not get someone drunk enough to not be able to remember what they just ate for dinner!?) He then argued that we all had bottled water b/c they don't serve any tap water. Then when we wouldn't agree that we had ordered all the things he was saying we ordered, he went in to "watch the security cameras" to see what we had gotten. After a few minutes he came back out again to confirm what we had- still charged us 1 bottle of water and said he wasn't going to charge the other 2- (which we never drank!?!), he then tried to charge $30 for the corking fee (which I will add- he didn't have a wine bottle opener, I had to use one from my back pack in my car, we drank the wine out of coffee cups and were expected to pay for this???) We reminded him the corking fee was supposed to be $20. Then he told us this is why he doesn't allow alcohol at his "classy establishment" because people get drunk and angry and try to argue. We were stunned!! This place is a dirty hole in the wall little pita pit and the staff are obviously trying to swindle the patrons. I have never seen anything like it! Needless to say, I will NEVER go here again and I would recommend you avoid this place...

I have eaten cheesteaks all over Philadelphia since 1979. From Pat’s, to Dalessandros, to John’s, Abners, Jim’s, Cosmi, Tony Luke’s, to South House —The list goes on. The Number one ingredient that makes a cheesesteak, is the bread. Authentic hearth baked Amoroso is the ticket. Hands-down the best bread and WAS used exclusively by Pat’s cheesesteak. The second most important ingredient is never before frozen, ribeye, shaved, thin, but the trick is cooking it slow with moisture in heap, the way Pat’s still does. Most places cook the flavor right out of it, and sometimes the flavors are already out of it because if it came frozen. How the onions are cooked matters; and if you use cheese whiz, it’s Philly and if you use white cheese, it’s South Jersey, which personally I have no qualms with.

The owner of this establishment – Wicked – literally told me I’d be disappointed and I should go to Jersey Mike’s.

I was very willing to give him a shot, but I took his advice and walked out.

If he used Amaroso’s, he would’ve said so. He was standing around on his feet and nobody was in his store at dinner time on a Friday night. He had nothing to do but try to impress me. The only two good things I can say about this joint is the woman upfront is an Eagles fan and, she’s got Pac-Man in the back. But she has no ownership. That’s ashame. He certainly ain’t no down-home Philly blood, cause someone from Philly would never treat you that way, unless maybe you made it to the semifinals and lost without a game . And to tell you the truth, if he did, I wouldn’t give his cash register a nickel. Now that I look at the photos online. I wouldn’t waste my time. Two bites and it probably would’ve been in the trash anyway like everybody else’s cheesesteaks in Philly nowadays. Even Pat is sold out and is trying to make a profit having switched out the original Amaroso roll. I’m still hunting for a good cheesesteak in Philly, one with real flavor, but right now I’m punting: the vegan hot wings at Triangle Tavern are tops.

My advice: if none of this meant much to you, just go to Jersey Mike’s two doors down like the owner said. I’m sure it’ll be just as good and a...