KFC — Restaurant in Fort Oglethorpe

My family and I had ordered a 12-piece meal yesterday, and the biscuits were not done all the way, they were still somewhat doughy. the chicken was soggy, everything was not filled up in the bowls the way they are supposed to be, and gave us just about half in the bowls from the mac and cheese and mashed potatoes.Also,the coleslaw was bone dry. My mother-in-law also had to add mayonnaise into our coleslaw just to keep it moist, since it was dry as bones.To be honest with you my husband and family did not know that we have to bring the product in just to show proof to get a refund back, and spoke to one of the managers over the phone and I showed up and showed her the receipt,and my husband and my family are very straightforward and was truthful about what we experienced with our food, and it doesn't make us a liar when we are speaking the truth. I honestly had to explain that most of the food was eating because I had a family to feed.Which is understandable, but needless to say that we will not be returning to this KFC. Poor service.poor quality in the food. It is completely fine, y'all can keep our refund, but you will not no longer be getting our business. Have a lovely day KFC. We will also take our...

Now 5 times back to back something wrong. Ft Oglethorp Ga. 4 times chicken looked terrible. As if had been sitting around left over from lunch, grease puddles on top and drenched on bottoms. Between 5 530 pm. Today, a paid item was not given to me.

These 5 times I had learned to not leave the lot without checking order. The time prior to 5, I got home with bucket of chicken really dark. Peeled crispy off and chicken was dried out - didn’t eat it. The following day, I had to take my mom to emergency room (tossed chicken in freezer to return later). 3 days later took back with receipt explained why I couldn’t return following day.

Store policy unbeknownst to me, returns within 24 hours period. ALTHOUGH there wasn’t a sign in sight no where indicating as such. $30 tossed out for the birds with no replacement. This is when I learned to never leave the lot without checking.

I guess I’ll just have to adapt to local grocery store deli for their chicken. The next nearest kfc is across state line in different county.

Oh also, your biscuits used to be the best, years ago. Now The center is always doey. Terrible. Need alternative.

No recommendations on other food items due to the consistent...

My husband went to Fort Oglethorpe KFC drive-through late in the evening and ordered two chicken breast, they were out so he ordered a spicy chicken sandwich, a pot pie and a two drumstick meal with potatoes and green beans. The chicken sandwich was hard as a rock he could not eat it. The two drumstick meal had two drumsticks that look like wings with no meat. Cold green beans and mashed potatoes. As you see in the picture there was macaroni in the green beans!!!!! Why would there be macaroni in the green beans? The pot pie was dry but edible. The biscuits were too hard to eat. It is such a shame that people pay money for their family dinner and have such a terrible experience! We all were looking forward to eating our meal and this food was...