KFC — Restaurant in Fort Payne

We ordered the #1 combo. Didn't realize til we sat down to eat we were setved a #2. They wouldn't fix it without charging us. I don't like white meat, so there is NO WAY I would have ordered the #2. I refuse to pay more for what I should have had already. They wouldn't take back the un touched chicken because of policy. Throw it out or whatever. Fix my order. Anyway, at this point it was eat it anyway (which I disappointingly did) or go hungry. Either way I wasn't paying for an extra order just because Kenya typed in the wrong order. If she's here I will turn around and leave, out of principle (her insistance that WE made the mistake. Not her) P.S. now just over an hour later, I have been in the Wal-Mart bathroom a few times not feeling well at all. * upset stomach and sweats. No it's not the flue or any of that. I hardly ever leave the house. So I wouldn't have gotten sick from anywhere. Plus this is only the 2nd place I have been in a good bit. (Both being within the...

Poor customer Service I bought an order For My husband yesterday which he was working apparently it was the wrong order and it Was Too extra crispy my husband didn’t eat it neither . He couldn’t exchange it because of his job schedule, I couldn’t at that moment either I was out at an appointment . We went the following day to exchange it and they couldn’t do anything about it , neither refund you the money so make sure if you want to exchange or refund do it the same day. The Spanish manager there didn’t even try to resolve it he just kept saying it happen yesterday we can’t do nothing about it. I have had other experiences at other places whenever is the wrong order and they Want the client satisfied and They go ahead and give you a new order . Plus tax it was almost $10 dollars I know is only $10 dollars if I’m not satisfied is like I’m throwing it away when I can use it for gas or donate it . I don’t like leaving reviews but just so...

After completing my order and paying for food, I was notified that they were out of macaroni and cheese. Cashier spoke to manager twice before she would agree to replace it (already charged credit card) with a bundt cake. waited 20 minutes, then given my bag of food without checking it. I checked food myself and found no dozen biscuits that I had paid for. Cashier had given my order of biscuits to one of the three customers behind me who had received their food before me and left. I was told it would be another 10 minutes to cook more biscuits. I asked to speak to manager. Incredibly rude shift manager refused to give name of store manager, and when asked for phone number to call, states "it is on receipt". After 10 more minutes she refunds my order and refuses to discuss situation. next day, I check credit card online statement - charge is there, refund is not. I will not be returning to...