Popeyes Louisiana Kitchen — Restaurant in Fort Smith

Last night I decided to get popeyes for my family. My husband, an army veteran, and two children was not with me so I went alone and got drive-through. Upon getting to the drive through window a black gentleman told me my cost, I handed him my card and he paused to stare at me, which wasnt a problem.. The problem starts here: after he took my card and stared, he closed the drive through window and called someone over, a white man came looking my way with a cup acting like he was going to fill it up at the machine. The whole time they was leering and clearly talking about me. I contemplated driving off they made me so uncomfortable but he still had my card in the closed window and I had paid for the food. Not only did I feel uncomfortable with them leering and blantently staring but then they started standing on their tip toes to look at my body and breasts. Keep in mind I had on a high cut vneck tshirt so you couldn't see anything much without standing on your tips toes. Actually the white guy made it extremely obvious and told on them both by the way he was having to move his head around the stickers on the popeyes drive through window to see me and everything else. It was ridiculously uncomfortable for me as a woman, not only alone but in general. After I was handed my food, which took longer than usual so i had to sit there, be a leered at, discussed and dissected by two grown men the whole time, as the white guy didnt walk away until I was driving off, I was so angry and shaking, I called my husband immediately and told him what transpired. I told him I was going to write a formal complaint but he took it upon himself to call the manager after we hung up the phone. After he told the manager what happened the manager agreed he was "old fashioned" like my husband and didnt think it was appropriate and he would personally receive a phone call from will to apologize for the behavior and he knew exactly who he was speaking of. My husband never did recieve that phone call but than again, I really didn't expect it and I'm by no means blaming the GM for that. After checking my receipt "William" was in fact the black gentleman who called the white gentleman over for them to both leer and talk about me. The manager is mistaken though, this is clearly sexual harrasment towards a customer. I cant imagine what goes on in this business towards other employees, let alone other customers if this behavior is tolerated by management. It clearly wasn't the first time and anyone inside could hear them talking about women, including management and other workers most likely. You can look at a woman you're attracted to in the street in a respectful way but Being stared at creepily makes women feel singled out and just as victimized as when they're spoken to. Ive spoken with a sexual harrasment expert and what has transpired is without a doubt sexual harassment, I suggest you retrain managers and employees before your company is sued in this #metoo movement. I'm not one to do that but your lucky this establishment hasn't already. This behavior exhibited towards a woman was uncalled for and its a shame your company condones such behavior out of their employees with no repercussions. If these men: William and the white gentleman (that i didnt catch his name) wants to do the clearly adolestent hormonal nonsense in a place that serves women and makes them feel victimized and violated, they should be terminated immediately and find more adequate work for their mental mindset. I will share this experience on every social media platform possible to be heard until someone makes them answer for this behavior to ensure another Fort Smith, AR woman doesn't have to go through this. You can verify everything I've stated in this by looking at security footage. Incident happened at 2/1/2019 order number: 303514 Popeyes #11592 I paid $30.72 to be harassed by...

My wife and I went in to order but no one was their to take the order. A lady in the back said she'll be here in a minute. Ok no problem. In a couple of minutes a black woman came in and went behind the counter, apparently she was the person to take our order,but she didn't say anything. Not can I take your order hello or anything,just looked at us like like she was mad that we came in. We ordered and when she gave us our food I asked if she would give us 2 cups for water. Instead of handing us the cups where we could get the water ourselves she took the cups and went over to the side out of sight. When she came back she handed us the cups of water with lids on them. Given the way in which she acted I told my wife to not drink the water because I couldn't see what she was doing, maybe she spit in it for all I know.By the way she was acting I wouldn't think that she would go out of her way to expend any extra energy. When we were finished eating I went to the bathroom. When I came out my wife and her were arguing. She accused my wife of stealing ice. Because she watched my wife pour out her water,and put the ice in her cup. My wife told her that she'd gave her the cup which the woman said that she didn't. Then she asked me are you going to clean your table to which I replied no I'm not. Then she told me to leave and not come back. To which I said don't worry about that. About that time a white guy came from the back and told us to leave. He probably knew if he didn't back her up there would be he'll to pay. I don't know what the job market is like in Ft.Smith, it must be pretty bad if this is the best...

Don’t order the nuggets….even though they are delicious. Maybe I should say if asked to pull up to the waiting area of DOOM don’t do it!!! Is it just me or do others cry inside when you hear those words of terror come out like “Can you pull up and park?”, trust me DONT DO IT. Your drive thru experience will turn into an all nighter. Usually about halfway through your waiting period you will receive a check in notice from an employee, don’t get too excited now cuz that just means your getting closer but the end is not in sight. Next they will forget your order then the second wave of waiting begins. As you look in your rear view mirror you will notice car after car pass by with no hope in sight that your order from 45 minutes ago is going to be ready anytime soon. Finally it arrives and you are so filled with joy that your mouth is watering from the smell but like a smart customer you check to make sure everything is there. Nope, no such luck. Third wave begins as you try to figure out how to flag down an employee to ask for what’s missing while not being allowed to enter their building. It’s not like these magical creatures are floating around everywhere, they rarely emerge from their cave and it’s always when you least expect it. Finally your order is complete and you head home to find your husband calling calling search and rescue wondering where you have been for the last hour. And then you try one. The nuggets are delicious but was it...