Starbucks — Restaurant in Fort Smith

Honestly unless you happen to be inside Target and absolutely need a coffee, don't waste your time with this location. Drive the .5 mile down the street to the next Starbucks on Phoenix. They're always out of everything and the staff are not friendly. I work at the Pavilion and wanted to get a coffee this morning, and the guy working it didn't say a word to me the whole 10 minutes I was standing in front of the counter waiting to order. He made the drink for the lady in front of me and then once she left he still didn't say a word to me, not a "I'll be with you in a second," or anything and just starting cleaning up and ignored me. So I left and went to the other Starbucks. I worked at a coffee shop so I know this was just...

One of the worst experiences I’ve every had, they took 15 minutes to make two drinks for the people that were in front of me, I wanted to order 2 croissants and 3 drinks, they said they only had one croissant, I said that it would be fine. They took another 15 minutes to get everything ready. In the middle of the preparation the dude that works there dropped the only croissant they had, I had to switch to something else, that took about 10 minutes. I ordered a chocolate croissant which tasted like it had gone bad. Absolutely disgusting. I ordered 3 large drinks and they gave me two large ones and a small one. Unless you’re desperate, don’t go there!! If I could give a...

I don't know what is going on with training these days, not just at Starbucks but anywhere anymore. At this locations the cashier at the register had me wait at the drive-thru window for several minutes without a single bit of acknowledgement or word uttered to me, then when spoken to there was no salutation at all, just a dollar amount which was 4x’s the total of my order as I'd told them at the speaker I had an app order. Not a big deal to mistake my app order for the order behind me, but DANG, speak to your customers, GREET THEM, and politely apologize when you mess up too, just a quick, “sorry...