Bubba's 33 — Restaurant in Fort Wayne

I am extremely disappointed with my experience. We consumed food from this establishment the day prior to its official opening and the chicken wings lacked crispiness, instead having a gummy texture. The pizza was overcooked, lacked flavor, and had a burnt crust. On opening day, we waited in line for two hours, only to be let down. The operation was disorganized and the staff displayed rude behavior. It would have been better to provide a headcount for the first 100 people to inform those waiting in line whether they would receive a complimentary pizza box gift. The news announcement failed to mention that dining in was a requirement to receive this gift. Unfortunately, many individuals were upset and chose not to dine in. Upon reaching the front of the line, we inquired about our number and were met with rudeness by the staff, who directed us to inquire with another staff member. Both staff members said they don't know any information about the numbers. We were then informed that we needed to dine in to receive the pizza box and were advised to put our name and number into the system, which indicated a one-hour wait. After the hour had passed, we were told by two rude lady's that the pizza box gifts were no longer available, as they had been distributed to the first 100 patrons. I suggested that a headcount could have been taken to inform people waiting in line. I honestly dont believe they even had 100 pizza boxes, they just wanted the business! There was elderly people waiting in line just to be let down. They told people they had to wait in there cars if they wanted to dine in. Some people did not want to dine in due to work commitments and had planned to return later in the week. I believe that the establishment lost significant business due to their handling of this...

We went to Bubba's 33 this evening in Fort Wayne. Since it was opening night, we were expecting a long wait and some glitches with delivery, but the staff was ON IT!....Man, were we surprised at the upbeat enthusiastic staff & top level service. We arrived around 6:45 PM, and had a small 25 minute wait, but definitely worthwhile for the bright & fun environment, delicious apps and sandwiches served fresh & hot. Sadly, I forget our server's name, but she was absolutely the best. So glad to have this new restaurant in Fort Wayne, as we have never been to a Bubba's, truly a new asset to our community. We...

The atmosphere is great. food is all right, It just gets really old quick or comes out looking like it’s been sitting for more than 10 minutes. But the service? HORRIBLE. You can’t even say excuse me without one of the servers turning around and giving you attitude they don’t seem like they want to be there and it’s just bad. I ended up leaving cause they threw my vibe off. Seems like they hired anybody to be servers...