Chick-fil-A — Restaurant in Fort Worth

Not as good as regular chic-fil-a - they're just overtly exceptional and highly polished places as a brand. This feels more run by cafeteria workers but they do a solid job for their location's volume of sales. Think chicken nuggets from chic-fil-a: crispy, perfectly cooked, every piece, every time. Here its half of the time you get that perfect bite, roughly. Still tasty though, but lacks that polish that elevates the brand normally. Workers are always friendly enough and highly efficient, but lack that same chipper quality that comes with brick and mortar locations - you will not hear "my pleasure" here. And be advised that the listed hours are often false, with seemingly random closure...

After ordering and getting our food I noticed an employee holding a dog near to the food prep area. The employee handed the dog to a women and went behind the counter in the food prep area and washed her hands. I brought this issue to a manager attention, and his response was, it was a service dog and the owner wanted to dog to learn how to be around people. I responded, the action of the employee is unsanitary and even though she washed her hands she still has dog hair on her clothing and now handling customer food. Chick-fil-A this is unsanitary and you'll need...

Screwed up an order and then refused to even respond to a complaint. Corporate even got involved and told me that they can't do anything because it is on a campus or some nonsense. As others have said, this is the worst Chick Fil A I've ever been to. Counter was dirty, staff was lazy and not friendly, and the management is obviously not concerned about customers since they mostly serve...