Kubes Jewelers — Local services in Fort Worth

AVOID LIKE THE PLAGUE!

First off I'm a Fort Worth Native and TCU Alum and live in the area. I've been in this place a few times and they are ALWAYS rude and snooty. Not to mention they are in my experience very over priced.

FOR EXAMPLE: I was in there looking at a pair of $1200 earrings for my wife to compliment the watch I had bought her for Christmas at a different store. I had the watch with me and asked if they could remove a link from my wife's watch and a link from the watch she bought me. So 2 watches 2 links and buy 1200 earrings.

The woman told me that they charge $15 per watch to remove a link but that they could give me a dollar off since I had 2 watches. Really? What happened to jewlers doing something quick and simple like removing a link for free. I wouldn't have cared if she said like "ok its 5 bucks" but $15 per watch and 1 dollar off! It was more insulting than anything especially since I was there to purchase expensive earrings!! She prob didn't even make 15/per hour and its maybe 5 mins worth of work.

On top of all that the woman had the arrogance to look at my watch and say something to the effect of "Oh I've never even heard of this brand" like it was beneath her to remove links from anything but a Rolex. I was so annoyed with this superior attitude that I said to her "here never mind about the watches and you can put the earrings back, I'll go purchase some from another store, have a nice day."

Coincidentally, part of this incident was my fault. As I got the same attitude from this store one year ago when shopping for my fiances engagement ring. I swore I would never go back, my mistake. Fool me once shame on you fool me twice shame on me.

I hope this helped save you some...

I recently bought an engagement ring from Kube's Jewelers and, while I do not normally write online reviews, felt that my experience working with Chris merits one. From start to finish, I was extremely impressed with him. I started my search at another jeweler and had an okay experience (I even found a really good ring there) but felt that, if I ended up buying from that jeweler, it was only because I liked the ring and not at all because of their service. Thereafter, I went to Kubes to get a second opinion and to validate my pending choice of the first jeweler. From the minute I started dealing with Chris, I preferred his service over the other jeweler. Whereas when I was looking at settings/stones with the other jeweler he seemed to have his attention on any number of things beyond me, when I was working with Chris, his focus was solely on me and my needs. He never tried to up-sell me (in contrast to the other jeweler) and was very helpful by offering suggestions, searching for better choices of stones for me, and fully explaining to me my various options. Chris was extremely communicative during the process of my ultimately having a custom ring made and I love my purchase (as does my fiance). One of the biggest thing I can say about Chris is that I trusted that what he was saying to me was truthful - there was no double speak. For an unfamiliar process like buying a diamond ring, the level of trust I had with him was very comforting. I would recommend going to Kubes to anyone and I plan on going straight back to Chris at Kubes once it comes time for me to buy the...

I don't even know where to start about how awesome these guys are. I was planning on proposing to my girlfriend, but I had no idea where to start. I did my research on all the c's and different diamond retailers. I was planning to buy online but I had my reservations about making such a large purchase without ever seeing the diamond. I decided to seek out a jeweler and came across Kube's on yelp. I have them a call to feel them out and talked to Chris. He immediately impressed me with not only his knowledge but his honesty about diamonds and everything that comes along with buying an engagement ring.

I told him the specifics and price range of what I wanted and he got three diamonds that were all around my specifications. When I went in to look at them, he talked to me about all the pros and cons of each and what to specifically look for. He had one there that I knew was it.

Then after choosing the diamond he helped me with the setting. Again, I wanted something very specific that would have to be custom made. He had a guy draw up the plans based on what I described to him. And again, he did an amazing job. The final product ended up being so beautiful and perfect that it literally brought tears to my eyes.

Chris couldn't have been better. He really delivered when I needed help the most. He walked me through every step of the process and put into reality the vision of the ring I had that would symbolize everything my now fiancé means to me. Needless to say that...