Einstein Bros. Bagels — Restaurant in Fort Worth

The staff at this location is always rude! On one visit I ordered a gourmet bagel and a male employee informed me that they’re more expensive. Ok what’s your point? I ordered it and can read. Plus, I’m a rewards member that’s familiar with prices and products they offer. It was Uncalled for and Unprofessional in my opinion.

Second visit, I ordered an apple cinnamon bagel. This is the same gourmet bagel I order often and an older female cashier says you mean cinnamon apple. It’s like they want customers that order in-house to get upset. I never do and said yes when I knew she was the one that was incorrect.

I could tell both individuals were new, didn’t know much, or had to be ignorant. I guess I shouldn’t be surprised when I’ve seen staff members be unprofessional to each other. This is why myself and other customers order ahead via app. Even, when you pick-up your order staff ask for your name and last initial to confirm pick-up and it’s with an attitude. I should start recording these interactions but won’t go that far. Note: Glad they have promotional deals otherwise I wouldn’t go.

This review is for 2 visits. During one visit the female manager on duty completely overlooked me and the cashier was extremely rude. I ordered online but was waiting in line to order more items. The manager had no idea I had an online order and directly helped the individual behind me. My online order included a caramel macchiato and an all-nighter egg sandwich on an asiago bagel. Despite the unprofessional service both were delicious and made perfectly. During my second visit, customer service was better. I should've got the cashier's name he was friendly and professional. I love their caramel macchiato! I will continue to purchase it when I visit. Sadly, during this visit, the same manager from my previous visit selected my bagels. The blueberry bagel had quite a few blueberries. But the cinnamon raisin bagel she selected had barely any raisins. Overall, the establishment was clean. When leaving I noticed a wet floor and trash...

Einstein Bros. Bagels is a popular choice for bagel enthusiasts looking for a quick and tasty breakfast or lunch option. The menu features a wide variety of bagels, from classic plain and sesame to more adventurous flavors like asiago and cinnamon sugar. Each bagel is freshly baked, providing a warm and satisfying experience.

One of the standout features of Einstein Bros. Bagels is their selection of spreads and toppings. The cream cheese options are particularly noteworthy, with flavors ranging from plain and chive to honey almond and smoked salmon. These spreads add a delightful twist to the already delicious bagels, making each bite a treat.

In addition to bagels, the menu includes sandwiches, soups, salads, and coffee, catering to a wide range of tastes and dietary preferences. The breakfast sandwiches are especially popular, offering a hearty and flavorful start to the day.

The atmosphere at Einstein Bros. Bagels is casual and welcoming, making it a great spot for a quick bite or a relaxed meal with friends. The staff is generally friendly and efficient, ensuring a pleasant dining experience.

Overall, Einstein Bros. Bagels delivers on quality and variety, making it a reliable go-to for bagel lovers and anyone in need of a...

I had good experiences here last year but today was really sub par. There is almost too much to even say. For one I can say the employees managed to make getting a bagel extremely stressful, and the cashier even gave me a nickname which I wasn't aware about so when my bagel was called out for I didn't respond, just causing delay. The floors were disgusting, particularly behind the counter, the trashcan was overflowing, the tables had the residue of prior customer's food on them. Worst of all perhaps was the service time, it took me more than 10 minutes to be served, but some of the other customers even longer. To top it off, they left out ingredients from the sandwich that I ordered and I had to hand it back to them to finish it, even this took considerable time.

Unfortunately until changes are made, perhaps a new manager hired, I will not be likely to return to this location. From the reactions and comments many of the other customers had it appeared that. Apart from new management it seemed that they needed...