Pancho's Mexican Buffet — Restaurant in Fort Worth

The atmosphere were typical for Panchos. There is nothing special there. The food was pretty terrible. It was Luke warm and everything was soaked in some sort of sauce. 1/2 way thru our meal, a couple walk in with a little dog sporting service animal patches. The dog was yapping and jumping up and down, which is not service animal behavior. I told the manager that it was obvious that the animal wasn't a service animal and attempted to educate him on the law. A couple nearby and 2 other couples standing in line thanked me for speaking up.

The only thing the manager did was walk over to them and tell them everything was fine and not to worry. I complained again, and the manager absolutely refused to ask the couple what service the animal provided, or to ask them to take the animal outside. I asked them myself and for that I was cussed out, flipped off, and had water thrown on me in full view of the manager, who still refused to do the right thing.

The incident totally ruined our meal, and we left without finishing. An establishment that will allow health code violations slide in front of their customers certainly doesn't care about what is going on in their kitchen. We will never go back! We don't need a Panchos fix that bad.

I will be requesting a refund from our CC company since we weren't able to enjoy our whole meal. I have called the Health Department and will also be calling Panchos corporate.

People who tolerate fake service animals are hurting the people who depend on them for their lives and safety. If you see a fake service animal don't be afraid to say something. Just educate yourself on what you can...

If you enjoy quantity over quality, than this is the place for you. This is the only place where fusha, Spanish Inquisition, and bathroom tile can be combined into a cohesive decoration resembling the inside of a 1980s car wash and be called "authentic" with a straight face. Is the worst part of your dining experience that you can only order one entre? Do you require access to every menu item for yourself in a single sitting? Do not fret. Nowhere else can you instantly summon your own personal edlritch servant simply by hoisting a small table flag only to demand MORE FOOD and actually get it. If you ever wondered where all the leftover El Chico TV dinner remains go after you throw them into the trash, this is the nexus at the end of the rift where those sad meals end up. After you've consumed and regurgitated your infinite supply of tacos and enchiladas, you can comfortably suck down the nectar of never ending soppapillias without ever having to leave your 1980s Vince fast food booth. Should happen to decide you want to take a lap between shoveling, you may find you enjoy their plentiful desert and salad bar featuring soft serve ice cream, gummy bears, and plain lettuce without any dressing. If you enjoyed the service be sure to tip your eldritch servant because their wages, like the decor, probably also stuck in the 1980's. Remember, every meal at Panchos Mexican Buffet comes with a free bathroom redecorating to be redeemed exactly 20 seconds sooner than you can possibly reach any bathroom no matter how you time it....

This review was for a visit on Friday, October 26th for dinner. The idea of a buffet of Mexican food was very attractive, but did not live up very well. The food served included a lot of familiar names like flautas, tamales, refried beans, rice, enchiladas, and your common coke products. There was also a salad/salsa bar, a dessert bar, and a soapaillas bar. The food however was of the blandest and cheapest sort. Very little flavor and half effort at preparedness. The enchiladas had a chef boyardee flavor about them, which is not what I want when eating Mexican. The beans seemed to be out of a can and the flautas and tamales tasted like they were dipped in lard. I did not finish my first plate, which is not good for a buffet. About $10 per adult. The place looked fancy and generally clean, but it was quite cold inside. One definite positive was the employees. Very kind, attentive, and helpful. They kept a good eye on the table flag to signal if you needed anything. Some alternate perspective: While I did not eat the sopapillas, my family gave them a big thumbs up. My 9 year old liked the rice and crispy tacos, but nothing with soft tortillas. My pre-teen only liked the rice. My spouse thought it was so-so, didn't like the enchiladas at all, but enjoyed the soapapillas. In general we will not be repeating our visit as it is not the true Mexican food we...