So, for anyone who doesn't already know, yesterday March 14, 2024 marked the beginning of the new “Roasting Water 199 Restaurant''. For me, personally, and maybe some others too, we saw it as the return of Nha Hang 1.99’s food menu because for those who don’t know, before Roasting water, it was Nha Hang 1.99 and when it was converted to a boba tea house, it was Nha Hang no more (“nha hang” means “restaurant” in Vietnamese). If you’re searching to learn more about the promo, here’s what you need to know: Each food item is on special only on their specified dates, which can be found below their advertised promotional price in the Grand Opening menu. This promotion will run through the remainder of March until mid April Each food item requires the purchase of a Roasting Water beverage to get the promotional price Available only for dine-in, there is no To Go and there is an extra charge for to go containers
Finally, if you’re wondering if it’s as good as it used to be, I’d say it’s exactly just that, and now with...
Read moreI have been a frequent customer at your establishment for several months, visiting almost every week to purchase beverages for my family. I have consistently enjoyed the mango lemonade, but today I encountered an issue with the taste. The lemonade had a bitter flavor and an unpleasant aftertaste, as if it contained soap.
I approached the staff to inquire about exchanging the three mango lemonades I had purchased due to their poor quality. However, they informed me that they could not accommodate my request due to the quantity of drinks involved. I explained that I have been a loyal customer and that this was an exceptional occurrence, as the mango lemonade is usually excellent. Despite my explanation, they maintained their refusal to exchange the drinks or give me a refund.
In contrast, my friend placed a separate order and was able to successfully exchange his drinks. This inconsistency in treatment left me feeling disappointed and frustrated.
I would appreciate your attention to this matter and...
Read moreWe walked into the store with high hopes and where left wanting. #1 no bathroom the guy at the counter told me to go ask the bar on the corner, #2 no interaction, I just told you I drove all the way from San Diego and asked about what special bottles you have and what the prices are and you tell me I can go visit your other locations, #3 2 of the bottles didn't seal right and where leaking #4 customers can hear what you are saying please refrain from being offensive. I will not be visiting the fountain valley location ever again. No matter the quality of the beverages, customer service should be your primary concern. I work in the food service industry and am not just being a pretentious customer. We drove 60 miles to try...
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