Chick-fil-A — Restaurant in Foxborough

My recent visit to the Foxborough Chick-fil-A was nothing short of exceptional—an experience that far surpassed what I’ve encountered at the Walpole location. Despite arriving during the lunch rush, my order was prepared and served in under a minute, arriving at the perfect temperature with flawless texture and flavor.

This level of precision and consistency reflects the very standard that has made Chick-fil-A a household name. In contrast, the Walpole location continues to lag behind, particularly in cleanliness and overall execution—a surprising gap given its longer time in operation.

The Foxborough team, on the other hand, exemplifies the brand’s ideal. Their genuine warmth and enthusiasm create an atmosphere that elevates what could easily be a routine fast-food stop into something memorable. If you’re deciding between the two, take the short drive to Foxborough. You’ll find not just great food, but great people serving...

These guys need to get their act together and fast. I ordered a large diet Dr. Pepper on a Monday at 1:30pm. I spent 25 minutes in the drive thru. I am absolutely astonished at the lack of urgency. Not only was the service horrific, but even if you want to just leave and not wait, the drive thru is designed where you CANNOT leave. I was trapped in my car with my infant child screaming at the top of their lungs. When I asked what was going on, one of the girls said the front keeps messing up the orders. I had my soda in hand and could not even drive off because there were five other cars in front of me.

Get it together because that was absolutely ridiculous. Again: 1:30 on a Monday.

Will never return to...

Additional Information

We visited the Chick Fil A at Patriots Place. This was a horrible experience. They lost our order supposedly. We waited in the drive thru for 20 minutes. They had to finally make our order. There was no apology. I was kind enough to move forward, after being instructed not to, as to let all of the cars (12)behind me go after being served. This was anxiety provoking due to the lack of space and many staff walking through. I also witnessed a bag ripping and dropping to the floor. The floor was hazardous for workers from everything that's been dropped throughout the shift. Hopefully this establishment will make some adjustments for both their customers and their staffs...