Starbucks — Restaurant in Framingham

My wife went into the store of 400 cochituate rd framingham in target. She has a heart condition where caffeine can affect her heart because of SVT and AFib. When she ordered her drink for a mocha cookie crumble Frappuccino decaf. the two individuals where we're young boy who were chit-chatting with a friend who came to visit rather than paying attention to their work. The boy admitted when he handed her the drink that he had messed up the order by not putting the whipped cream on the bottom with the chocolate which she was okay with but upon going home she try the drink and noticed Not only was the drink made wrong flavor wise but that there was caffeine init and I am very upset because my wife Health was in danger because these two individuals did not listen when she told him she needed decaf because of her...

We ordered three things, and each was wrong. First, I asked for the banana, walnut, pecan loaf. She looked at me incredibly confused. I repeated it. She asked if I wanted it warmed up, and I said yes. They gave it to us cold. Second, my daughter ordered her typical lemonade and asked for light ice. They added a heaping scoop. Finally, I ordered one of the seasonal pecan drinks, grande. They were out of the right sized cups so she said it would be in a tall cup. She didn’t give me a receipt so I have no idea for which I was actually charged. This was all after the line got 5-6 customers deep as the two baristas just chatted away with no sense of urgency or care while making drinks for the three individuals who had already ordered. Next time, I’ll suffer the extra stop and go to the one at the corner of...

I wish I could leave a review about the quality of the coffee but I can’t. This is a location inside a target. I went there today at 4 PM. The lights were on, the sign was lit, and the online information says it is open today, closes at eight. There was one employee there, who was just standing there and when I asked for a coffee, she said “sorry we’re closed”. I was shopping for a while, so I watched four or five other people approach and be turned away, looking confused. Occasionally, she would get a sponge and wipe off a counter or restock the sugar. I’m sure it was the easiest money she’s ever made. Truly a bizarre experience. I have to leave one star because the system won’t let me post without leaving...