Marshalls — Local services in Framingham

Today I witnessed elderly and foreigner abuse by the checkout clerk named Ethan T.

At the checkout, Ethan harmlessly tried to sell the TJX card to an elderly man. The man didn’t understand what Ethan said and was confused by Ethan’s words. The man responded in a foreign accent and pointed to his ears signaling he didn’t understand or couldn’t hear well. Ethan didn’t stop there, he tried to coerce the customer into giving him an ID and social security number to sign him up for something he didn’t understand. The elderly man was confused by the word ID and thought the clerk was harmlessly asking for ID, so the man pulled out his ID card and showed it to Ethan. Ethan read the ID, which was not from the US, he reluctantly gave up. Ethan and a fellow coworker even joked that they were so close to signing him up.

I understand TJX is trying to push the store card and that the employees make a commission, but it’s unethical and maybe criminal to do this to elderly, ESL customers.

We like shopping at TJX stores like Marshalls and will continue to shop there, but this story...

They had some good Inventory though the store , I noticed that they had Christmas & other Men's Boxer Briefs on- sale for $2.00 for one pair , I found a ( NBC) " Nightmare Before Christmas Boxer Brief , I got them for $2.00 that's a steal , the regular selling price was $5.99 got them for $2.00 , they had a few good ranks of Men's Christmas Boxer Briefs on - sale for $2.00 that's an amazing 👏 price. I walked away extremely 😊 have! The only one complain I have is that I don't personally like how that each store in the Natick & Framingham area charges 10 cents each for a bag. That's a huge rip - off . The store had a decent...

Is a common knowledge that this place has good prices, but it needs to improve in customer service, because the way they approach to anyone is rude, especially if they are 20 minutes from close the store, it seems that the fake smile and the fake behavior of "helping" ends 20 minutes before closing. It should keep their hypocrisy at least until the time were there is no one as customers...