Chili's Grill & Bar — Restaurant in Frankfort

Have eaten here now had the fajita trio the meats were fantastic steak lean cut perfect as well the chicken the same shrimp were of the small size prefer jumbos but these were grilled to a perfect texture came out extremely hot and the wait time was less than average so quick but had time to finish my salad so didn't feel rushed the Pico was seasoned well but folks there is not enough to go with the portions of the fajitas so might ask up front for extra on this one the black beans were fantastic thickened just right now the rice on the side of it well I personally thought it lacked flavor there just wasn't any burst of flavor in the rice it was cooked well and the taste that was there was ok didn't taste bad just needed some kinda kick now the beginning of the meal came the house full salad was not particularly fond of it the lettuce was not crisp or cold it was not like wilted but not much life in it the blue cheese dressing was awesome croutons great flavor good crunch tea iced was cold and I had the regular they offer many flavors just call me old school overall experience here with the cleanliness and the atmosphere server on point not a lot of interaction with your servers here you pay at the table but my server did check on me and my tea was replaced within plenty of time I will go here again maybe pass on the salad but may try again pricing may seem a bit high but not really 39 bucks with tip and a trip to McDonald's costing 25 these days and that is drive thru so casual dining like here it's worth the little bit extra and you get...

Can honestly say of the numerous times that we've been in here this is by far the worst experience of any restaurant I've ever been in and that includes the people around me who waited over an hour to get their food like we did. Bartender came to us only three times and we were the only people at the bar and there was probably at least 20 people working taking care of the small amount of people at the restaurant at 9:00. On a Friday night. There was probably 50 glasses that were not washed sitting behind the bar that people had to come back and clean one glass at a time just so they can pour drinks and kept telling everybody that they didn't have any cold glasses. By far I've seen this place busier during a church rush than even remotely what it was Friday night when we were there. If I had to count I would say probably 30 people in the entire restaurant maybe 35. I would hope the people that were sitting closest to us didn't have to pay for their meal because the man complained that he ordered soup and 26 minutes later they had not got any part of their meal. Don't know exactly what the problem was but it definitely makes me want to question if I come back again because our bill was $57. Lastly, I think I should have probably paid for our one drink and left because my girl ordered her drink and I asked for a Pepsi and he brought her drink back and it took 15 minutes for him to go get my drink and get our chips and salsa...

Im a regular customer here- nearly once a week. I usually sit at the bar for a beer and a snack. But the few times Ive sat in for dining; it wasnt great at all. Today was Mother's day, so I understand theyre very busy- otherwise Id give them fewer stars. But we sat down with a 1 yr old child; and never got a booster seat. We had to ask a greeter at the door for one; and even then they were confused like they didnt understand and it wasnt their problem. The server was polite, but a very large group sat down, so he was very busy and got no help from other servers or management. Food came out, and the steak was soooo raw it was unsafe to eat. But the server disappeared for 15 min and we once again had to get the greeter- just to get the steak sent back. It them took 22 min (we timed it) to get a new steak. Cut into it- and it was raw as hell! The server got a manager, who took the steak back and threw it on the grill for a minute. Finally it was edible. We like med. rare; but the center of this was freaking raw!

Luckily the manager took it off our bill 100% so we didnt have to pay for half the meal. Otherwise Id give them 1 star. It was very aggrivating that we saw 3-4 servers at all times standing up front doing nothing; while ours was overwhelmed to the point he couldnt keep up.

I'll probably never dine in here again; especially during peak...