I recently had an unfortunate experience with La Bon Bake Shoppes in Somerset, and it pains me to write a less-than-glowing review after seeing all these great reviews.
I had pre-ordered a cake online for pickup at the Somerset location well in advance. Unfortunately, upon arriving at the specified time for pickup, I was informed that there was an error in the order, and my cake was actually waiting for me at the Edison location, a 20-minute drive away. This was incredibly frustrating as I was on my way to a party and couldn't afford the time to travel in the opposite direction.
With no other option, I had to settle for one of the pre-made cakes available at the Somerset location. The associate who assisted me seemed stressed and mentioned that such errors had occurred in the past. This raised concerns for me - if this has happened before, why hasn't it been addressed and corrected?
To their credit, the associate did offer me a discount on the pre-made cake, which was a small consolation. However, the overall experience left me feeling inconvenienced and disappointed, especially since I had initially chosen La Bon Bake Shoppes for the specific flavors and customization I had ordered online.
The pre-made cake I ended up with was decent, but it lacked the personal touch and specific flavors I had originally selected. While I appreciated the discount and the effort to make amends, the inconvenience caused by the mix-up was significant, and it left me questioning the reliability of their online ordering system and the efficiency of their internal communication.
I hope La Bon Bake Shoppes takes steps to rectify such issues in the future to ensure a smoother experience for customers who choose to patronize their...
Read moreLa Bon Bake Shoppes in Somerset is a gem among local bakeries. Despite not being a huge fan of cake, I find their cakes to be absolutely incredible. Their expertise in creating delicious and visually stunning cakes keeps me coming back, and this location is the most convenient for me but I'm sure all of the locations are consistently great.
I recently ordered a birthday cake for my husband, opting for a combination of vanilla custard and strawberries. The cake was a hit – the vanilla custard was perfectly smooth and rich, and the strawberries added a fresh, fruity balance. While I enjoyed this flavor, my personal favorite is their chocolate custard. It’s incredibly addictive, making every bite a delight.
My family members are loyal customers of La Bon Bake Shoppes and order from here for every significant event. Thanks to this, I've had the pleasure of sampling many different types of cakes over the years. Each cake is consistently delicious and beautifully crafted.
One of the best aspects of La Bon Bake Shoppes is their custom cakes option. You can tell them exactly what you want, and they make it happen with precision and creativity. Their ability to deliver on custom requests makes them a very reliable choice for any celebration.
Overall, La Bon Bake Shoppes in Somerset is a fantastic bakery that never disappoints. Whether for a special occasion or just a treat, their cakes are a surefire way to impress and satisfy. Highly...
Read moreEverytime I go..they do not have anything...I just left wanted an apple turnover a cannoli and GUAVA puffs as it is advertised as pastry of the month. They had non..she said what is there..which was 3 items. U might as well close the doors at that point. And they had cannoli shells but no cream for Inside..am I to purchase an empty shell . Seems like I could buy the racks with nothing on them..unreal..This is a Bakery.. WOW.
UPDATE: I changed rating from 1 to 4 stars, I am fair. In response to the owners reply, I do accept and consider what was said and I did go on Mother's day I am sure. So in trying again I went a few days ago, and sent my wife in. She Loved it and they did have everything, the staff is very nice. Guava puffs were Great at $4.00, but very big, so big it is perfect for 2 people. I love Guava Puffs, and with the cheese, it was delicious. I did have Cannoli and they were great with chocolate Chips in them. They are a little pricey for size, but quality was great, so not too bad either way. My first few visits were just bad timing , but if it is the way I saw the other day. I was outside , looking in as my Wife went in. Then I say it is a pretty darn good bakery with Great choices and many to choose from. I will be going again, and I would definitely say if you are in the area , give it a shot. You can't get...
Read more