Buffalo Wild Wings — Restaurant in Franklin

Complete garbage wings. Complete garbage management. My father in law spent $30 of his hard earned money on 20 wings for take out. He got home and realized he was given the wrong bag. He has to go back to the restaurant to get the correct food. This time he gets home and counts the wings, and realizes he's only got 17 wings. Thats the first issue. Not only that, but the wings he got are literally the smallest wings my family has ever seen in our entire lives! Literally ridiculously small, like so small thats it's borderline ignorant to sell them to good paying customers. They're insanely over cooked.. totally inedible. Most of them are as hard as a rock. Its like they were fried 4 times. They're the smallest wings we've ever seen! I travel all over the country personally, and I've ate B dubs in so many different states. I have never in all my years been served wings this tiny. Theyre literally just all bone.. Between them being the smallest wings we've ever seen, to them being so over cooked you can break a tooth trying to eat one, I can confidently say these are the worst wings ever. Management is completely ignorant. We call to express our frustration and it's nothing but attitude. Manager states, "we can't control the size of the wings." HAHAHAHA As if the owner can't buy jumbo wings etc.. Manager continually talked over us, and wouldn't refund us the cash spent. Kept trying to push a gift card on us. The issue here folks is the owner is ripping the community off. This is not normal. These wings are not up to B dubs standards. I've never been served wings this small in my entire life. The owner needs to be a better person. $30 after tax almost for wings so small there's more bone than chicken? That's crazy. The management is just as ignorant. Never heard a sorry. Management just pretty much talked over us and then ended up hanging up on us. Never again. Go anywhere else to get wings. Dominos probably has bigger wings! I know little ceasers definitely has bigger wings than this!...

Let me start by saying the food was great. But unfortunately that's where the good things stop. The service was awful, just plain awful. I was there attending a company meetup with about 30 people in the bar area. The waitress came by to get drinks and all that, and myself and 2 of my friends ordered 2 rums and coke and a Malibu and Dr.pepper. When we got our drinks they weren't even right. the rum and cokes were Pepsi and jacks and the Dr pepper and Malibu was Pepsi instead. I didn't make a big deal of it cause i liked the drink anyways. When we got our food we ate it and all was good until the time came to pay. We sat there for about 30 minutes waiting for the check and when they finally got it to us, we waited another 20 minutes for them to come get it back and another 20 to actually ring it. And when they brought it back they didn't even bring the right checks back. It was a disaster. Once we got it all settled, we got up and went to the bathroom and one of the waitresses came up to us and gave the check back saying she didn't actually run it. I wondered why she gave it back to us if they didn't run it? We cleared that up and left after that. I wouldn't recommend any companies hold events here, they clearly don't prioritize the guests needs. Sure there were a lot of people there but they weren't even going around to the other tables! They just stood in one corner for most of the 3 hours i was there and other people were clearly unhappy as well. All in all it took us over an hour to finally pay so we could leave. Definitely won't be coming back to this location. If i could give it lower than 1...

I've been to Buffalo Wild Wings many times before, and I've always enjoyed their food. However, my recent experience with their boneless wings and fries was a huge disappointment.

The boneless wings were dry and tasteless. They were clearly overcooked, and the breading was so thick that it was hard to taste the chicken underneath. The fries were also disappointing. They were cold and soggy, and they tasted like they had been sitting under a heat lamp for hours.

I ordered my food with the Mango Habanero sauce, which is one of my favorites. However, the sauce was also disappointing. It was watery and bland, and it didn't add any flavor to the wings.

I was really disappointed with my meal at Buffalo Wild Wings. I've never had a bad experience there before, but this time I was really let down. The food was dry, tasteless, and overcooked. I would not recommend ordering the boneless wings or fries at Buffalo Wild Wings.

Additional Thoughts:

I was also disappointed with the service at Buffalo Wild Wings. Our server was very slow, and she didn't seem very interested in helping us. We had to wait a long time for our food, and when it finally arrived, it was cold and disappointing.

I'm not sure what happened to the quality of the food at Buffalo Wild Wings, but it's definitely not what it used to be. I won't be going back there anytime soon.

Rating: 1 star out of 5

Overall, I would not recommend ordering the boneless wings or fries at Buffalo Wild Wings. The food is dry, tasteless, and overcooked. The service is also slow and...