My fiancé and I got 2 coffees and 2 donuts. The donuts were fine, but the coffees were horrible. The first time we got them, they were thick from the amount of syrup the girl put in them- I counted when she made it, and she put 7 pumps of raspberry syrup in my medium drink. I didn’t catch her name, but it was the girl with blue hair. I like sweet coffee and I couldn’t hardly drink it. We went back in and politely asked her to remake them because they were way too sweet- we both felt like the girl hatefully remade them, only put one pump of each syrup in it, and hardly used any coffee. The second coffee tasted like milk, so we said that we were sorry and it just tasted like milk this time. So she grabbed the jug of coffee and put another ‘splash’ which did nothing, and said “this is as much as I can give you without giving you a minor heart attack.” We tried each others drinks since our both still did not taste like anything remotely close to what we ordered, and we couldn’t tell the difference between each others drink. I got the raspberry jelly donut, and he got the caramel nut roll- you should be able to tell the difference between those two drinks, but we couldn’t. We both felt as though her customer service skills could use some work, as well as her barista skills. Very unfortunate experience, we will not be returning to this Jacks Donuts.