Starbucks Coffee Company — Restaurant in Franklin

I came today and ordered 2 black tea lemonades and I always order the black tea lemonades with 4 pumps sugar and 2 raspberry and I love to watch them make my drink, it’s so satisfying. I was watching her (blonde tall girl) make it and she put 6 pumps of sugar and I asked her how many pumps and she lied to my face and said 4. When I seen her do 6. I felt terrible to complain but when I tried it was so sweet! And so I did some shopping and came back to have them remake it ( drinks were still full) and they tried to charge me! They remade it with such a terrible attitude! I was once a barista, I know it’s a lot of pressure but she did it so rudely like if I was inconveniencing her. Will...

i haven’t ever really had a problem here besides one ! a rude maybe in 30s year old lady i asked why there strawberry acie was out she looked at me with all rudnes and shoes me to a little tiny sign and said we are out and laughed and when i was looking for a new order she huffed and puffed i have rub into problems with her before ! so rude ! if you don’t like your job it’s not OUR fault i’ll look for her name...

My daughter asked for a pink drink without berries, the girl making her drink gave her one with berries. When she asked for one with no berries the girl was rude, scooped the berries out and gave the same drink back. The seeds were still in the drink....if you mess up, the least you can do is...