Canapes Catering — Restaurant in Frederick

Was really looking forward to working with this catering group, however we have had to proceed looking elsewhere. The menus were overwhelming, however it was actually the service that ultimately motivated us to reach out to other catering companies. After back and forth, we had scheduled a tasting in person (lots of back and forth here so I understand why there was confusion); rather than confirming day of, I got a call 15 minutes after on a Tuesday asking how long it would be before we arrived. I was very confused and thought I had messed up which date, however once I arrived, the person notified me that we really were scheduled for the following week.

Still, because of the error, the food was already made and I was already there so they packed it up for me to take home and try it out. They only charged me for the one tasting (I believe there's a fee per person). Before leaving, I asked if we could still come in the following week, just at a different time and she notified me that she would check and email me back to confirm.

The food we tasted was ok. It wasn't exceptional, and I'm sure part of that was due to having to be packed up to-go. I felt like we were sort of robbed of our first tasting experience. But to top it off, I NEVER received follow up about coming back in person for the tasting and to discuss options, etc. I was effectively ghosted, and it left me feeling like this was not the direction I wanted to continue with.

My advice so this doesn't happen to future potential clients would be to pare down the options menu; rather than overwhelm potential clients, create 2-3 menus that are cohesive with a note that meal options are comprehensive and not limited to those options, and customization is available. Discuss that customization and additional needs during the tasting. Figure out an easier way to schedule tastings, and include day before or day of confirmations to avoid wasting both your time and potential client's time. Finally, follow up and follow through.

This was just my personal experience, however I hope this feedback is considered and...

Oct. 9 2016 My wife and I had hired Canapes Catering to cater our wedding for Oct. 3 2016. At the Tea Room at Gambrills State Park and was looking for a local Cater. After having a earlier tasting at their Frederick location and were very impressed. We knew that we wanted to use them to cater for us, only thing was picking a favored appetizer. On the day of our wedding Canapes arrived right on time even a bit early. I was there to meet them as I had things to set up as well, and open the place up, and I must say I was impressed they got right to work, Mike the event coordinator introduced himself. As his Staff went to work. Well when Mike asked about ware our D.J. was. (who was our minister as well) so he could accommodate them with a space, I had notice she wasn’t there. Come to find out she wasn’t coming!!!! I had no idea as to what I was going to do. I then informed my guest as well as the Event coordinator Mike what was happing. He then said he was ordained and could marry us. It was all I could do to thank him and we went on to have a wound full exchange of voles; Mike helped us thru it with a impressive knowledge. Considering we had no rehearsal. Canapes, Mike and the staff did a really excellent job and everyone worked well together. Canapes and the Chief prepared a full and well made out meal, the food was enjoyed by myself and my guest as well. There wasn’t any part of the meal that wasn’t placed well looked appealing it and above all tasted great That alone will have me remembering Canapes when I need a cater. Mike and his staff served my guest as well as my wife and I with grace and elegance. Not once did I need to ask or anything Mike and the staff was just one step ahead. Everything went very well and the clean up was very through and complete they swept and moped as well as packed up and remove the trash. Thanks to Canapes, and a special thanks to Mike Mr. and...

We hired Canapés to provide catering for our 60 person wedding and morning after breakfast. From the start we were impressed with the quality and creativity of the food. We wanted to do Middle Eastern and Mediterranean food and had originally looked for a vendor who specializes in this type of cuisine. However, Canapés simply beat the others we tried on flavors, options, and their experience in bringing it all together for a luxury and seamless experience. We worked with Becky as our catering manager and she was wonderful. She was able to pivot with us when we wanted to add things or change things, and helped us also design a wonderful breakfast for the following morning that they delivered with the main meal and we just heated up. They worked with us to have a hybrid approach where we did passed and displayed apps at cocktail hour, a gorgeous dip trio that was pre-served on the tables, then a server salad, then a buffet for the rest. We brought in our own alcohol and had some specialized mocktails, and they were totally great with using our provided items. They didn’t demand we use their rentals or buy anything in particular from them, and were totally flexible about us having speciality rentals from other companies for flatware, linens, plates, etc. I REALLY appreciated this flexibility and never felt any pressure that we HAD to get XYZ from them. They just wanted it to work for us. They also had a lot of experience at our venue (Zigbone) which made things SO much easier. I received compliments on the food and the kids were all so happy with their kids meals as well!! All in all, I felt really lucky to work with a company that was so flexible and inviting. Thank you Becky and the entire team at Canapés for helping us have such a great...